Experience

Levi Strauss & Co.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • Jul 2021 - Present

  • Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization. • Accountable for operational results in store procedures, payroll management, cash handling, and inventory control. • Executes store visual presentation by following corporate visual direction and recommending merchandise adaptations where needed. • Holds others accountable for ensuring all operational standards are achieved. • Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization. • Accountable for operational results in store procedures, payroll management, cash handling, and inventory control. • Executes store visual presentation by following corporate visual direction and recommending merchandise adaptations where needed. • Holds others accountable for ensuring all operational standards are achieved.



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Manager

  • Jul 2007 - Jul 2021

  • Worked closely with all sales personnel to assist with routine sales and handle issues. • Taught the sales team how to connect with customers and build long-term productive relationships. • Responded to customer requests via telephone and email and effectively answers questions and inquiries. • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance. • Managed multiple departments and ensured that each area has proper signage, and was recovered daily according to company expectations. • Recruited, trained, monitored and developed new talent. Show less



Christopher and Banks

• United States
• Retail
• 500 - 600 Employee

• Store Manager

  • Apr 2003 - Jul 2007

  • Recognized as Store Manager of the Year in 2006 based on superior sales and customer satisfaction results. • Scheduled employees and delegated assignments to meet coverage and maintain store standards. • Taught employees how to connect with customers, build trust, and independently handle routine concerns. • Managed all aspects of store operations including organization, maintenance, and purchasing functions. • Met or exceeded store sales and profit targets by inspiring consumer loyalty. • Partnered with district manager to interview, hire, train, and develop assistant managers and team members to build and sustain high in-store performance. Show less



B. Moss

• Assistant Store Manager

  • 1992 - 1996