Experience

LeaderBrand

• New Zealand
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Production Analyst

  • May 2021 - Present

  Gisborne, New Zealand



Straker

• New Zealand
• Translation and Localization
• 100 - 200 Employee

• Business Performance Analyst

  • Jan 2021 - May 2021

  Gisborne, New Zealand



Awhi Analytics

• New Zealand
• Research Services

• Data Analyst

  • May 2020 - May 2021

  Gisborne, New Zealand



Perceptive

• New Zealand
• Business Intelligence Platforms
• 1 - 100 Employee

• Senior CX Consultant

  • May 2018 - Nov 2019

  - Leading and providing expert advice to the Customer Experience (CX) team, wider Perceptive team and a high level of service to clients. - Managing enterprise clients’ projects end to end: set ups, databases, survey deployment and scheduling, and reporting on data - Respond to clients’ needs and changes quickly and efficiently under very tight deadlines - Work closely with developers to test new features before being released into client dashboards to mitigate risk of privacy… Show more - Leading and providing expert advice to the Customer Experience (CX) team, wider Perceptive team and a high level of service to clients. - Managing enterprise clients’ projects end to end: set ups, databases, survey deployment and scheduling, and reporting on data - Respond to clients’ needs and changes quickly and efficiently under very tight deadlines - Work closely with developers to test new features before being released into client dashboards to mitigate risk of privacy breaches and non-functionality

• Team Leader - Data Analytics

  • Feb 2016 - Apr 2018

  - Providing leadership for a tight-knit, small team. - Developing and implementing effective processes for managing transitions and deployments. - Providing ongoing management and training for staff. - Responsibility for accurate deployment of large-scale projects for enterprise clients as well as SME.

• Research Consultant

  • Jun 2013 - Jan 2016

  - Managing online reporting dashboards, client databases, and digital survey deployments. - Develop strategies for optimizing survey look, feel, functionality, and improving response rates. - Liaising with clients on deliverables to ensure expectations are being met in a timely fashion. - Impeccable accuracy in analysing data and following appropriate processes. - Design, develop and deliver quantitative market research - Process quantitative datasets using SPSS and Excel



The University of Auckland

• New Zealand
• Higher Education
• 700 & Above Employee

• Admissions Officer

  • Nov 2008 - May 2013

• Assignment Marker

  • Mar 2012 - Nov 2012