Experience

CMB International

• Hong Kong
• Financial Services
• 200 - 300 Employee

• Assistant

  • Nov 2016 - Present



Education International Cooperation (EIC) Group

• China
• Education Administration Programs
• 1 - 100 Employee

• Cashier

  • May 2016 - Aug 2016

  1. Mainly responsible for managing the daily cash flow in EIC Scholar Tree Pudong Campus. 2. Data entry：in the system and in the excel file-need 100 percent accuracy. 3. Audit accounts and help to solve any problem with finance department. 4. Support Foreign colleagues to accomplish their daily teaching procedures. 5. Other administrative work. 1. Mainly responsible for managing the daily cash flow in EIC Scholar Tree Pudong Campus. 2. Data entry：in the system and in the excel file-need 100 percent accuracy. 3. Audit accounts and help to solve any problem with finance department. 4. Support Foreign colleagues to accomplish their daily teaching procedures. 5. Other administrative work.



Danone

• France
• Food and Beverage Manufacturing
• 700 & Above Employee

• Human Resource Intern

  • Jun 2015 - Apr 2016

  1. Be responsible of Internal Communication——helping to plan and organize staff activities ,communication conferences and the dinner party. 2. Design and release announcements(English & Chinese version)for HR or other departments in order to let every member know about the latest notice in our company 3. Attend some meetings together with my nice boss, doing meeting minutes and making PPT for her. 4. Support C&B Team:①contract renewal monthly(sourcing data, preparing contract, contacting with employees)②issue different kinds of certificate, such as income certificate and incumbency certificate.③leave approval daily（sick leave, maternity leave, marriage leave and funeral leave） ④expense reimbursement⑤get in touch with trade union Show less



DECATHLON FRANCE

• France
• Retail
• 700 & Above Employee

• Customer Service Consultant

  • Jul 2014 - Oct 2014

  1. In Order Team, communicate with customers and deal with their all kinds of problems online, and coordinate with warehouse colleagues at times 2. In Consult Team, ① handle customers’ telephone complaints mainly-calm and soothe their emotions, then make practical solutions to their problems with effective communication; ② deal with cases in Microblog and E-mail;③ become a coordinator between customers and repairmen 1. In Order Team, communicate with customers and deal with their all kinds of problems online, and coordinate with warehouse colleagues at times 2. In Consult Team, ① handle customers’ telephone complaints mainly-calm and soothe their emotions, then make practical solutions to their problems with effective communication; ② deal with cases in Microblog and E-mail;③ become a coordinator between customers and repairmen