Experience

Kode

• United Kingdom
• Media Production
• 1 - 100 Employee

• Production Manager

  • Aug 2023 - Present

• Production Assistant

  • Aug 2021 - Aug 2023

  – Assisting producers with multiple projects across multiple clients simultaneously– Assisting in Pitching and Bidding on Jobs including the occasional building of treatments– Working with both the in-house team and external crew– Support across Kode Red, Commercial and Music Video departments– Ensuring external producers follow Kode’s protocols including job confirmations, paperwork and payment terms.– Quality Control



2AM

• United Kingdom
• Media Production
• 1 - 100 Employee

• Production Assistant

  • Sep 2019 - Oct 2021

  Booking crew & liaising/negotiating with suppliers on equipment. Keeping up to date with a diary / schedule. Creating key production documents including Callsheet, PPM Docs, schedules. Co-ordinating treatments & research. Location research. Generally helping our busy production teams. Answering phones. Excellent communication skills. Good time management and the ability to prioritise / work under pressure. Excellent attention to detail and pride in your work. A team player & a good sense of humour. The ability to show initiative. Thorough in everything that you do, with huge attention to detail. Show less

• Runner/Receptionist

  • Mar 2019 - Oct 2021

  Answering, screening and putting calls through to the appropriate staff member. Greeting and welcoming clients, agency and directors into the office. Ensuring the office is tidy and presentable at all times to a high standard. Assisting the production team as required i.e. image researching for treatments, transcribing audio recordings from reeces etc. Organising couriers and taxis for Producers, MDs, Directors etc. Managing the office stationary, canteen, beverages supplies. Handling weekly petty cash and recording breakdown. Creating excel spreadsheet for monthly credit card breakdown for the accountant and MD. Show less



Virgin Money

• United Kingdom
• Financial Services
• 700 & Above Employee

• Banking Associate

  • May 2018 - Mar 2019

  Delivering outstanding face to face customer service, making sure customer’s need are met within the branch. Accurately & promptly resolve customer queries & requests. Maintaining up to date customer records & ensure accurate cashiering activities. Following the correct regulatory requirements & operating procedures & practises during account opening. Delivering outstanding face to face customer service, making sure customer’s need are met within the branch. Accurately & promptly resolve customer queries & requests. Maintaining up to date customer records & ensure accurate cashiering activities. Following the correct regulatory requirements & operating procedures & practises during account opening.



Metro Bank

• United States
• Banking
• 700 & Above Employee

• Team Leader

  • Feb 2017 - Oct 2017

  Completing all call evaluations to ensure that team members are competent and delivering at least basic customer services. Provide relevant coaching and development to improve ADR’s customer service skills. Managing the team in the absence of the manager. Resolving complex complaints and taking managers calls at customers’ requests. Completing all call evaluations to ensure that team members are competent and delivering at least basic customer services. Provide relevant coaching and development to improve ADR’s customer service skills. Managing the team in the absence of the manager. Resolving complex complaints and taking managers calls at customers’ requests.