Anita Kuang

Senior Systems Consultant at Whānau Tahi Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Swanson, Auckland, New Zealand, NZ
Skills

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Credentials

  • Microsoft Certified: Power Platform Functional Consultant Associate
    Microsoft
    Jan, 2023
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Apr, 2022
    - Nov, 2024

Experience

  • Whānau Tahi Limited
    • New Zealand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Systems Consultant
      • Nov 2022 - Present

      Deliver great outcomes by improving system performance

    • Systems and Operations Analyst
      • Jun 2021 - Nov 2022

      • 8 + years’ experience configuring and delivering Dynamics 365 implementations • Provide timely and professional level 3 support on Dynamics 365, Office 365 and Azure AD, also troubleshoot errors across our proprietary health and social case management systems, namely, Whānau Tahi Navigator, NZePS, Socrates and Connected Care • Manage Dynamics instances through Power Platform with a strong focus on cloud flows and Power Automate• Implement SSO and MFA (Multifactor Authentication) with Azure AD to secure and manage apps• Use Intune to remediate vulnerabilities identified by Microsoft Defender for Endpoint• Work closely with our customers and internal development team using Agile methodology, Azure DevOps and Jira to bridge any gaps identified along the way• Drive decision making using Power BI dashboards• Lead out a range of training on Dynamics 365 and Power Platform• Experience with SQL Show less

  • Te Whānau O Waipareira
    • Non-profit Organizations
    • 1 - 100 Employee
    • System Administrator & Team Leader
      • Jul 2020 - Present

      • Day-to-day database maintenance• Configure outcomes matrix for all major providers on the North Island, ensuring their system requirements line up with their business requirements• With wide exposure to CRM Dynamics, Medtech and Whanau Tahi systems, I am able to run queries effectively, extract and manipulate massive data sets• Incorporating Power BI into CRM Dynamics for optimised data visualisation which assists with decision making and strategic planning• Conduct data modelling and provide in-depth data analysis • Advanced MS Excel skills (including Pivot Tables, Advanced Charting, VLOOKUP, Conditional Formatting, data concatenating and data validation etc.)• Experience using MS Visio• Coordinating and managing projects effectively• Undertake UAT testing on mobile apps as well as custom forms which were built on our CRM database• Test planning and preparation• Test and quality reporting• Working in Agile software development• Analysing and solving complex problems and challenges Show less

    • Business Analyst
      • Feb 2014 - Jul 2020

      • Conduct data gap analysis as per contract spec and line them up with business requirements• Translate user requirements into logic models, process maps and functioning requirements• Organise and deliver system training• Provide user support in a timely manner• Produce monthly and quarterly performance report which assists with trend analysis• Actively involved in the life cycle of software testing

  • Learning Post Ltd
    • Auckland, New Zealand
    • Computer Tutor
      • Feb 2009 - Present

      • Tutoring in two domains: Diploma in IT Support and Certification in Web Authoring and Database Design • Preparing students for the examinations leading to MCTS, CompTIA A+ and Network+ certifications • Revamping a collection of textbooks towards more legible and intuitive modules • Gathering valuable input that will enhance the effectiveness of our e-learning model • Wide exposure to moderation and auditing • Tutoring in two domains: Diploma in IT Support and Certification in Web Authoring and Database Design • Preparing students for the examinations leading to MCTS, CompTIA A+ and Network+ certifications • Revamping a collection of textbooks towards more legible and intuitive modules • Gathering valuable input that will enhance the effectiveness of our e-learning model • Wide exposure to moderation and auditing

  • CCA Ltd
    • Auckland, New Zealand
    • IT Support
      • Mar 2009 - Dec 2010

      • Day-to-day network maintenance • Installation and maintenance of corporate applications, such as Microsoft suite, Adobe suite, and QuickBooks, etc. • Providing prompt and friendly support to our stakeholders, ensuring QuickBooks and other critical applications are running smoothly • Day-to-day network maintenance • Installation and maintenance of corporate applications, such as Microsoft suite, Adobe suite, and QuickBooks, etc. • Providing prompt and friendly support to our stakeholders, ensuring QuickBooks and other critical applications are running smoothly

Education

  • Auckland University of Technology
    Master Degree, IT
    2006 - 2008
  • Southern Institute of Technology
    National Certificate, Adult Teaching
    2013 - 2013
  • MCTS
    Microsoft Certified Technology Specialist
    2012 - 2012
  • CCNA
    Cisco Certified Network Associate
    2008 - 2008
  • Theta
    Power BI
    2019 - 2019
  • MS Learn
    Microsoft Certification in Cloud Computing & Azure Fundamentals
    2020 - 2020

Community

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