Experience

Tempe Union H.S. District

• 1 - 100 Employee

• English Language Assistant

  • Aug 2016 - Present



PHM Hotels

• Indonesia
• Hospitality
• 1 - 100 Employee

• Task Force Sales Manager

  • Aug 2014 - Jan 2015



Hilton Garden Inn San Francisco/Oakland Bay Bridge

• Senior Sales Manager

  • Nov 2011 - Aug 2014



The Well Church - Dublin, CA

• Member

  • Mar 2005 - Aug 2014



Embassy Suites Santa Ana, CA

• Interim Sales Manager

  • 2014 - 2014



The Well Community Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Member

  • 2006 - 2014



H I S Consultants - Hotel Industry Sales & Marketing

• Director of Sales/CEO

  • Apr 2010 - Dec 2011

  • We actively prospect for new accounts through daily telemarketing, outside/inside sales calls, hotel sleuthing, internet research• We maintain relationships with existing key accounts• We created, implement and maintain weekly and monthly reports• We complete proposals, contracts, annual rate agreements, and RFPs• We attend monthly networking functions and industry meetings to promote hotel visibility, grow industry knowledge, and seek sales opportunities



Pivotal Action Marketing

• Regional Sales Manager

  • Aug 2009 - Apr 2010

  5 Hotels/340 RoomsWe actively prospect for new accounts through daily telemarketing, outside/inside sales calls, hotel sleuthing, internet researchWe maintain relationships with existing key accountsWe created, implement and maintain weekly and monthly reportsWe complete proposals, contracts, annual rate agreements, and RFPsWe attend monthly networking functions and industry meetings to promote hotel visibility, grow industry knowledge, and seek sales opportunities 5 Hotels/340 RoomsWe actively prospect for new accounts through daily telemarketing, outside/inside sales calls, hotel sleuthing, internet researchWe maintain relationships with existing key accountsWe created, implement and maintain weekly and monthly reportsWe complete proposals, contracts, annual rate agreements, and RFPsWe attend monthly networking functions and industry meetings to promote hotel visibility, grow industry knowledge, and seek sales opportunities



Real Estate Transactions & Notary Services

• Transaction Coordinator/CEO

  • Jan 2004 - Dec 2009

  Open Escrow and work with Title Company for payoff information Send calendars to agent and client and escrow information with introduction Fax contract and escrow information sheet to lender Send insurance letter reminder Order Homeowner documents and zone disclosures Distribute paperwork; i.e. prelims, inspectionsPrepare, for approval, contingency removals, loan info and appraisalPrepare RID if neededHave an occupancy agreement completed Send a 15 day review prior to COEPrepare and send terms 10 days prior to escrow closing, for approval. Follow-up on any unsigned documents including any missing/incomplete documents to Title Company for buyers and sellers to signAdminister a classification folder with a copy of all completed documentsLoan Processing in Ellie Mae Encompass and Calyx Point



Holiday Inn/Holiday Inn Express Fisherman's Wharf

• Senior Sales Manager

  • Feb 2007 - May 2009

  2007 to 2009 837 Rooms / 8,310 sq ft of meeting spaceExceeded set team goals by successfully up-selling convention groups Successful at creating, maintaining and executing action plans and target account reports as well as contracts, proposals, rate agreements and RFP's Proven literate in market segment reports, i.e. S.T.A.R., HotelligenceExceeded expectations in customer relationsSold to SMERF, entertainment, preferred, negotiated and corporate marketsExceeded expectations in selling the negotiated marketSupervise and Manager Sales Support StaffDeveloped and implemented Sales Marketing PlanConsistently increased occupancy over previous yearCreated, completed and executed annual marketing planProduced action plans and target account reports as well as contracts, proposals, rate agreements and RFP's



BNI Embarcadero

• Member

  • 2007 - 2009



Safeway

• Retail
• 700 & Above Employee

• Department Manager

  • Jan 2006 - Mar 2007

  2006 to 2007Oversee all operations of the Dot Com DepartmentManage, interview and train shopping staffCreate, maintain and execute action plansDevelop weekly schedulesImplement policies and procedures and complete and submit reportsTroubleshoot computers and equipment when problems occurWork closely with IT staffProcess credit card authorizations and refundsOrder office supplies and equipment as neededComplete Monthly and Quarterly InventoryExceeded expectations in customer relations; Real Estate Transactions, Loan Processor and Notary2004 to PresentOpen Escrow and work with Title Company for payoff information Send calendars to agent and client and escrow information with introduction Fax contract and escrow information sheet to lender Send insurance letter reminder Order Homeowner documents and zone disclosures Distribute paperwork; i.e. prelims, inspectionsPrepare, for approval, contingency removals, loan info and appraisalPrepare RID if neededHave an occupancy agreement completed Send a 15 day review prior to COEPrepare and send terms 10 days prior to escrow closing, for approval. Follow-up on any unsigned documents including any missing/incomplete documents to Title Company for buyers and sellers to signAdminister a classification folder with a copy of all completed documentsLoan Processing in Ellie Mae Encompass and Calyx Point



Radisson Hotel

• Director of Sales & Marketing

  • Nov 2003 - Jun 2005

  196 Rooms / 10,000 sq ft of meeting spaceActively prospected for new accountsMade outside/inside sales callsSuccessful at creating, maintaining and executing action plans and target account reports as well as contracts, proposals, rate agreements and RFP's Proven literate in market segment reports, i.e. S.T.A.R., HotelligenceExceeded expectations in customer relationsMaintained relationships with existing key accountsCreated, implemented and maintained weekly and monthly reportsAttended monthly networking functions and industry meetings to promote hotel visibility, grow industry knowledge, and seek sales opportunitiesManaged and supervised daily sales and administrative activities of sales support staffContinuously grew relationships with Consortia/Preferred Accounts through corporate travel planning, attending trade shows, vendor fairs, and setting appointments to do presentations for Agencies (local and abroad).Provided training as needed to property staff to keep them actively involved in identifying and recruiting potential accounts, as well as identifying concerns affecting existing accounts.Sold to SMERF, entertainment, preferred, negotiated and corporate markets



Music & Arts, Inc

• Conference Coordinator/Board Member

  • Jan 1994 - May 2005

  1994 to 2005In charge of running National Office and planned annual ConferenceCoordinated program, sessions, and logistics for our annual National Conference and Planning SessionCreated presentations using PowerPoint, Publisher, Word and ExcelDeveloped and maintained databases in AccessManaged scheduling and made travel arrangements for domestic and international travelAssisted with program development, promotion, web content, and operationsCoordinated session proposals and descriptionsConducted web research and data collectionContributed to business planningAnswer chapter and membership telephone inquiriesSupported the needs of Board, chapters, and members including creating multiple promotional pieces and web content as well as performing competitive analysis reports of membership



Crown Plaza Hotel

• Senior Sales Manager

  • May 2003 - Nov 2004

  2002 - 2003 244 Rooms / 5,500 sq ft of Meeting Space 2002 - 2003 244 Rooms / 5,500 sq ft of Meeting Space



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Senior Sales Manager

  • Jan 1998 - May 2002

  Rooms / 10,000 sq ft of Meeting SpaceActively prospected for new accountsMade outside/inside sales callsSuccessful at creating, maintaining and executing action plans and target account reports as well as contracts, proposals, rate agreements and RFP'sProven literate in market segment reports, i.e. S.T.A.R., HotelligenceExceeded expectations in customer relationsMaintained relationships with existing key accountsCreated, implemented and maintained weekly and monthly reportsAttended monthly networking functions and industry meetings to promote hotel visibility, grow industry knowledge, and seek sales opportunitiesManaged and supervised daily sales and administrative activities of sales support staffContinuously grew relationships with Consortia/Preferred Accounts through corporate travel planning, attending trade shows, vendor fairs, and setting appointments to do presentations for Agencies (local and abroad).Provided training as needed to property staff to keep them actively involved in identifying and recruiting potential accounts, as well as identifying concerns affecting existing accounts.Sold to SMERF, entertainment, preferred, negotiated and corporate markets