Experience

EPC [Eastern Palliative Care Association Inc]

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant (Casual)

  • Nov 2021 - Present

  Covering various administrative roles as required including Team Administrator, Intake Administrator, Executive Assistant to the CEO and other admin roles within the organisation. Covering various administrative roles as required including Team Administrator, Intake Administrator, Executive Assistant to the CEO and other admin roles within the organisation.



The Salvation Army

• United States
• Non-profit Organizations
• 700 & Above Employee

• Volunteer Resources Service Assistant

  • Mar 2019 - Oct 2021

  Facilitating Safe and effective volunteer involvement by providing support, guidance and training to over 1,000 Managers of Volunteers across Australia in all aspects of volunteer recruitment, selection and engagement. Regular national volunteer engagement increased from 30,000 to 90,000 seasonally during Red Shield Appeal and Christmas. Developing and implementing administrative systems and procedures to enhance the efficiency, accuracy, timeliness and quality of information collected and disseminated to internal and external stakeholders resulting in positive feedback on professionalism and quality of service. Successfully developed and rolled out HR recruitment and data management software system training across the organisation to Managers of Volunteers providing extensive ongoing support. The system training was delivered on time and increased the capabilities of Managers. Creating and publishing appealing job advertising and content to attract and recruit volunteers via internal and external platforms resulting in an increase in volunteer engagement across national Salvation Army sites assisting in the successful implementation of programs and services provided. Designing volunteer role profiles to clearly outline the role, tasks involved, boundaries and expectations to support volunteer onboarding ensuring best practice and National Standards are continually met. Supporting the national Volunteer Resources Team with administration tasks, data management, creating resources and training modules and cascading this information to Managers of Volunteers to deliver a professional and timely service.



Roof Specialist

• United States
• Construction

• Office Administration/Personal Assistant

  • Aug 2014 - Feb 2019

  Efficient personal assistance and administrative support provided to the Director to assist in the successful day-to-day running of the growing business whilst providing friendly customer service for all Roof Specialist customers, suppliers and staff from initial contact through to completion of job. Supported Sales Reps by developing marketing advertising and materials to increase sales. Improved company websites liaising with outsourced company by creating new website content to increase search engine optimisation, visibility and attract prospective customers to the business. Regularly updated company Facebook page to realise increased customer leads and positive feedback. Prepared meeting documentation and responsible for accurate minute taking at sales meetings enabling the sales team to remain focused. Followed up any issues/leads as required to minimise delays in turnaround times.



Whitehorse Netball Association (WNA)

• Administration Officer

  • Feb 2016 - Dec 2016

  Accurately completed MyNetball entries for all WNA competitions - Saturday Primary competition, Monday SET competition and Tuesday, Wednesday & Thursday Mid-Week Ladies competition and assisting with accurate fixturing for over 220 teams. Efficiently carried out administrative duties as directed by the Office Manager and Chair of the Board ensuring the effective delivery of programs and initiatives. Assisted with the successful ongoing management of the WNA website content and updates to enable up-to-date and effective communication with members, other Associations and the general public. Consolidated skills in managing social media and further extending relationships with members.



The Note Group (formerly Notepad Manufacturer's Australia Pty Ltd)

• Office Administration/Secretary

  • Jan 2007 - Apr 2014

  Provided efficient administrative support to two Company Directors to ensure all aspects of office administration, customer service, sales and marketing and data entry were undertaken in a proficient, professional and timely manner. This contributed to gaining new customers and building upon existing customer relationships, resulting in increased sales. Provided efficient administrative support to two Company Directors to ensure all aspects of office administration, customer service, sales and marketing and data entry were undertaken in a proficient, professional and timely manner. This contributed to gaining new customers and building upon existing customer relationships, resulting in increased sales.