Anita Evans
Executive Assistant - Shipping & Procurement Coordinator / Marketing, CRM & Social Media Manager at Opinions, Ltd.- Claim this Profile
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Bio
Credentials
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Certified Dangerous Goods Professional (CDGP)
Lion Technology Inc.
Experience
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Opinions LTD
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United States
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Market Research
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1 - 100 Employee
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Executive Assistant - Shipping & Procurement Coordinator / Marketing, CRM & Social Media Manager
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Nov 2012 - Present
· Designs and develops compelling marketing materials for both print and digital channels, enhancing brand visibility and driving engagement for key studies and industry conferences· Certified in IATA Dangerous Goods, ensuring compliance with safety and regulatory guidelines for handling and transport of hazardous materials· Created company-wide protocols and procedures for product procurement & shipping· Sources and delivers products to match client specifications· Develops and manages targeted social media campaigns, increasing visibility and engagement for recruiting and hiring· Monitors social media accounts for engagement, responds to inquiries, and analyzes performance metrics for continuous improvement· Oversees CRM systems to organize and track client data, improving client relations and optimizing sales strategies Show less
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Shipping & Dispatchment Lead
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May 2015 - Aug 2021
· Supervised the shipping department, ensuring timely and accurate fulfillment of orders· Coordinated with couriers & vendors to optimize pricing and minimize operations costs· Handled logistics and scheduling to facilitate seamless transport of products to clients, participants, and testing centers· Enhanced departmental profitability by identifying and executing cost-saving initiative, resulting in improved profit margins
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Quality Control & Operations Assistant
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Jul 2011 - Nov 2012
· Assisted the Operations team with all tasks including data entry and data verification· Conducted auditing calls (in real-time) to verify data was entered accurately· Supported with the audits of internal protocols and procedures· Collected and reviewed daily reports to ensure information was collected without typos and/or grammar errors· Fulfilled supply orders for all locations nationwide
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Order Fulfillment Manager
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Jan 2009 - Jul 2011
· Efficiently processed and fulfilled customer orders, ensuring timely and accurate deliveries to meet client needs· Coordinated with inventory management to maintain optimal stock levels, reducing order processing times and enhancing customer satisfaction· Communicated with customers to address inquiries and resolve order-related issues, improving overall customer experience
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Inventory Manager
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Nov 2007 - Jan 2009
· Managed inventory levels by restocking shelves with seeds, optimizing storage space and enhancing product visibility· Conducted regular inventory audits to maintain accurate records, facilitating efficient order fulfillment and reducing inventory discrepancies
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Seed Packaging Supervisor
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Feb 2006 - Nov 2007
· Repackaged bulk seeds into smaller, customer-appropriate quantities/sizes, meeting high quality standards and ensuring product integrity· Implemented best practices for seed handling and storage, reducing product loss and increasing inventory accuracy
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Direct Mail Marketing Supervisor
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Jan 2005 - Feb 2006
· Prepared and dispatched mailings, reaching a wide customer base and driving sales· Collaborated with marketing and design teams to develop compelling mail campaigns that promoted product offerings and seasonal specials
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Education
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Lakeland Community College
Associate's Degree, Arts
Community
