Experience

Dublin Business School

• Ireland
• Education Administration Programs
• 300 - 400 Employee

• Faculty Manager - Computing and Accounting & Finance Programmes

  • May 2021 - Present

   Staffing of modules across Undergraduate, Postgraduate and Professional programmes Processing and approval of monthly payroll Liaising with Academic Operations on the creation of timetables for all intakes All people management activities including planning and coordinating the recruitment,development and management of staff in line with HR policies and practices Work with the various departments to ensure a smooth induction and orientation of newFaculty to DBS and the Department. Managing staffing issues and requirements arising from planned or unplanned absences,including the use of the HR staff management system (Workday) Drive, support and facilitate employee engagement and continually pursue opportunities toimprove engagement amongst Faculty Ensuring the application and implementation by academic staff of the Quality Assurance andCompliance guidelines and policies Ensuring the implementation by academic staff of teaching and learning improvementinitiatives Identifying actions and following through with academic staff on feedback from stakeholders,including staff, students, employers, funders, partners and others Reporting to the appropriate internal Boards on all academic staffing related matters Input to the Budget of Faculty & School Operations as it relates to specific area ofresponsibility including agreeing, checking and recommending payments to part-time staffthrough a timesheet or equivalent process Interfacing with the Marketing & Admissions Department to ensure full coordination of allactivity between both areas.  Ensuring Faculty are prepared for new intakes, both within and outside of the traditionalacademic calendar Non-standard admission requests are processed effectively and in a timely manner bythe School Ensuring all staff complete mandatory training Attend all relevant meetings pertaining to the role such as programme team meetings, examboards and operations meetings as they arise Show less

• School Administrative Officer

  • Nov 2018 - May 2021

  As School Administrative Officer to Dublin Business School my main duties include the below:Coordinating Registration planning for new student intakes and scheduling inductions across a number of DepartmentsUndertake the role of secretary to Board of Studies and Academic Board and other academicmanagement meetings as well as support the programme coordination team in providingadministrative support to programme team meetings, examination boards and programmaticreview panel meetings as required.Working with the academic leadership team to promote effective communications across theSchools, Academic Affairs and Careers & Student Services departments.Preparation of documents and File maintenance (hard and soft copy)Provide support to academic leadership team in respect of compiling reports, businessdevelopment documents, project materials and documentation pertaining to validations,reviews and audits as applicable.Project manage the annual DBS graduation ceremony in conjunction with colleagues inAcademic Affairs.Managing the administration of School complaints.Managing the administration of disciplinary procedures.I am also a committee member of the Sports and Social Committee within DBS. Show less

• Postgraduate Programmes, Study Abroad Programmes & LIDL Programme Coordinator

  • Oct 2017 - Jan 2019



FLYEfit

• Ireland
• Health, Wellness & Fitness
• 1 - 100 Employee

• Personal Trainer

  • Jul 2019 - Jun 2020



Accounting Technicians Ireland

• Ireland
• Accounting
• 1 - 100 Employee

• Assessments Executive

  • Jan 2017 - Jul 2017

  • Ensuring payment is made for all assessment related invoices in a timely manner.• Allocating student assessments to moderators for review and ensuring the feedback from assessments is issued to students in a tight time frame.• Provide reports on students in Work Based Assessment in Northern Ireland to ensure they are on track with their apprenticeship.• Ensuring that the standards of moderation are strictly adhered to across all platforms of assessment.• Monitor all Work Based Assessment- related information on the website for accuracy and update when necessary.• Continuously review all processes and procedures within Assessments to work harder, faster and stronger.• Ensuring payment is made to assessors and moderators.• Provide reports on student progression work based assessment activity, following up with relevant departments when necessary Show less

• Examinations Executive

  • Feb 2016 - Jul 2017

  • Organize invigilators to run the IAS exams in over 70 venues each year • Ensuring payment is made for all exam related invoices.• Process IAS examination results to ensure all marks are received and that all results are adjudicated and imported correctly into the student portal on time for the exam result release. • Continuously review all processes and procedures within the IAS examinations to work harder, faster and stronger.• Provide reports on student progression based on exam activity and work based assessment activity, following up with relevant departments when necessary• Organize exam materials and ensure that the colleges, invigilators and students all receive the necessary equipment in advance of the exams.• Liaise with Examiners and External Examiners throughout the examination paper process.• Creating master IAS exam timetable by liaising with over 70 colleges to ensuring all exams are carried out within the tight timeframe of 7 days.• Host the IAS invigilator training day, preparing presentations and case studies. Attending Exam and Mod boards• Deal with student queries in a professional, fair and efficient manner and in line with the relevant Rules & Regulations. • Assist in the registration of students at the beginning of the academic year• Process Student exam bookings and provide reports, aim to maintain a steady increase of exam bookings YOY.• Dealing with all student queries in an efficient manner, ensuring all queries (via email, mail or voicemail) receive an initial response within 24 hours. • Provide team support as required within my role in the Student Services department.• Monitor all IAS related information on the website for accuracy and update when necessary.• Booking of exam venues ahead of each exam session • Prepare and attend the Examination Board meetings.• Liaising with students who require Reasonable Accommodation for exams.• Assisting Students who have applied for Approved Absent status. Show less



The Green Isle Hotel

• Naas Rd, Dublin 22

• Group Reservations/ Front Office Manager

  • Feb 2015 - Feb 2016

  • Meetings with potential clients to maximize business, via showcases to attract new customers. • Creating contracts for new clients • Maintaining effective channels of communication with clients and co workers • Ensuring tour bills are correct, liaising with the accounts department closely regarding ledger payment. • Answering telephone calls and emails in a professional and prompt manner • Extensive knowledge and use of Hotellinx System, Portfolio Hotel system, Opera and Daylight Enterprise • Handling money and till us • Working in a fast paced environment • Maintaining numerous comprehensive filing systems. • Organizing Rosters for departments • Ordering of stationary and supplies • Working in a high speed environment • producing and monitoring daily and weekly reports Show less



The Green Isle Hotel

• Assistant Front Office Manager

  • Apr 2014 - Sep 2014

• Senior Receptionist

  • May 2012 - Apr 2014

  The Green Isle Conference & Leis