Experience

Catholic Charities of Baltimore

• United States
• Individual and Family Services
• 300 - 400 Employee

• Program Manager

  • Dec 2015 - Present

  Visionary Leader of Grassroots Program • Responsible for overseeing the day to day operation of a grassroots workforce development program. • Responsible for supervising and coordinating the training program and ensuring that all policies and procedures are developed and implemented. • Responsibilities include supervising the direct reporting staff & volunteers • Assume direct responsibility for working with students for job placement, retention, and developing employer relationships. . Responsible for ensuring the highest level of performance of staff and that student receive high quality training • Provide guidance and support to all components of the training program including: o Recruitment o Job Placement and Retention o Class management and Training (Classroom) management o Hands-On Training Curriculum Delivery o Training Core Workforce Development Competencies • Meets regularly with staff to track student progress in achieving training competencies • Ensure that all staff adheres to the program rules, guidelines, policies and procedures detailed in the Manual, Code of Conduct and Student Participant Agreement. • Responsible for ensuring high quality program and operations data through both direct use and mentoring • Provide data collection, statistical narrative data reporting, to ensure all reporting is evidence based to include: industry best practices and compliance with organization policies and grant requirements. • Review and analyse program performance reports and other data for use in determining successful program management, planning and reporting. • Conduct routine face to face coaching & development and supervision of staff monthly/quarterly; to include weekly staff meetings. Show less