Anita D'souza

Unit Clerk at Bethany Care Society
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English Native or bilingual proficiency
  • Hindi -
  • Konkani -
  • Kannada -
Skills

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5.0

/5.0
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Jing Grace

Anita Moras is a very nice, easy-going, professional, reliable lady. She studies hard with high efficiency and always gets along with her peers.

Lynn Logan

Anita is a hard worker and student. She will be an asset to any medical team out there.

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Credentials

  • CIP
    -
  • Sunrise Clinical Manager Alberta Netcare Standard First Aid - Health Care Provider CPR Clinibase
    -

Experience

  • Bethany Care Society
    • Canada
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Unit Clerk
      • Sep 2017 - Present

      • Provide timely and accurate assistance to residents, families, team members and visitors. • Ability to communicate clearly and concisely with all contacts • Facilitates communication (answering phones, directing messages, using intercom, communicating with external agencies and internal resources. • Promotes resident well-being and independence through arranging appointments, (hairdressing, outings, consultations, lab work, and conferences) • Assists in identifying resident transportation needs and arranges transportation, accompaniment and petty cash as required. • Communicates with the residents, families and interdisciplinary Team members with regards to resident preferences and schedules. Show less

  • Elite Professional Building-Psychiatric Doctors Office
    • Bowness, Calgary AB
    • Medical Office Administrator
      • Sep 2017 - Present

      • Medical Administrative Assistant with extensive hands-on experience in providing administrative support to complex medical groups and health clinics. • Skilled in managing front office functions, including customer service, patient appointments, billing and collections, and records management. • Success in optimizing delivery of care by automating charting systems and continuously measuring performance metrics. • Medical Administrative Assistant with extensive hands-on experience in providing administrative support to complex medical groups and health clinics. • Skilled in managing front office functions, including customer service, patient appointments, billing and collections, and records management. • Success in optimizing delivery of care by automating charting systems and continuously measuring performance metrics.

  • Foothills Hospital Unit 32 Medicine
    • Calgary AB
    • Unit Clerk Practicum Student
      • Jul 2017 - Sep 2017

      • Prioritizes and works independently in organizing the nursing unit station, keeping the station clean and presentable. • Created, maintained, and closed patient charts using Clinibase, SCM, Acro and maintained excel sheet to see which nurse was in charge for the patient. • Advised and collaborated in patient admitting and discharging in the hospital computer system. • Called consults and input orders for physicians, accurately and efficiently. • Ensured call lights and telephone are answered in a timely manner and messages are recorded and delivered in a timely manner to the nursing staff. • Served as liaison between physicians, staff members, and other departments. • Answered telephone in a courteous manner exchanging information in an appropriate manner. • Properly planned/organized work for assigned shift to properly utilize time, resources, manpower and supplies to ensure the patient receives appropriate quality care. • Performed general office duties; answered multiple phone lines, ordered office and medical supplies, maintained records management database systems, performed electronic filing and bookkeeping, maintained operative reports and multiple incoming inquiries. • Read and analyzed incoming memos, submission, and reports to determine their significance and proper routing, which also included faxes and emails. • Maintained all record-keeping procedures without error to include editing and proofreading of multiple documents. Show less

  • Intact Insurance Company
    • Calgary, Canada
    • Underwriter
      • Feb 2008 - Aug 2016

      • Advised and collaborated with the completion of filings for the organization • Coordinated publication orders, including the processing of checks for payment, and preparing an acknowledgement for orders fulfilled • Processed check and credit card requests, file receipts, incoming bills, and outgoing checks quickly. • Requested to assist with research for products and services and product development • Greeted and directed office visitors, answered main office telephone system, responded to direct requests for information and/or forward messages to appropriate staff. Ensured office is kept in orderly and clean fashion • Advised on administrative procedures and systems development to assure compliance by all staff • Staff liaison for ongoing tenant/landlord matters • Maintained inventory for office supplies and computer software • Advised and collaborated with research and cost comparisons for vendors to maintain cost effectiveness and quality, including technology and computer support. • Reviewed product features to brokers on all coverages on both auto and property applications. • Provided sales support: prepare quotes, negotiate and authorize new quotes and renewals. • Processed new quotes, cancellations and endorsements Insurance System. • Facilitated retention program through better payment methods. • Upsell different insurance coverages to the brokers as per client’s requirements. • Follow-up on non-payments: Coordinated with prior insurance company if the policy is cancelled for nonpayment and if the insured paid time on risk before issuing any new business. Show less

  • Miller International Latam
    • Brazil
    • Insurance
    • 1 - 100 Employee
    • Insurance Adjuster
      • May 2003 - Mar 2008

      1. Insurance Claims processing, Customer Service and Sales Support: 2. Offer customer friendly and professional customer-service. 3. Customer order processing, preparation of the quotation and answering queries of the customer. 4. Explain features, advantages and disadvantages of various policies to promote sales of insurance plans. 5. Quote, negotiate and authorize the acceptance of new business and renewals. 6. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes or to change beneficiaries. 7. Calculate premiums and establish payment method. 8. Customize insurance programs to suite individual customers, often covering a variety of risks. 9. Sell various types of insurance policies to businesses and individuals on behalf insurance Tom capital, including automobile and property. 10. Interview prospective clients to obtain data about their financial resources and needs the physical conditions of the person or property to be insured, and to discuss any existing coverage. 11. Contact underwriter and submit forms to obtain binder coverage. 12. Confer with clients to obtain and provide information when claims are made on a policy. 13. Intake of new property claims in a Call Centre environment. 14. Obtain information from the insured, third parties and witness. 15. Respond to client inquiries and address any issues raised through the phone or in writing. 16. Register property and motor claims into the system. 17. Coordinate with the Insured and Insurer about the status of the claim about the damage. 18. Coordinate with different Regional Sales offices and main offices. 19. Correspond with Client, Consultants Main office and suppliers. Show less

Education

  • Evergreen College, Calgary Alberta
    Medical Office Assistant and Unit Clerk
    2016 - 2017
  • University of Mangalore, Karnataka, India
    Bachelor's Degree, Business Administration and Management, General
    1990 -
  • ABES College Calgary Campus
    Administrative assistant diploma, Administrative Assistant, General

Community

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