Experience

Grand Lisboa Palace

• China
• Hospitality
• 200 - 300 Employee

• Senior Analyst

  • Oct 2021 - Present



Air Macau Co, Ltd.

• Macao
• Airlines and Aviation
• 1 - 100 Employee

• Senior Specialist

  • Dec 2015 - Oct 2021



City of Dreams Macau

• Macao
• Hospitality
• 300 - 400 Employee

• Part time assistant, Market Research

  • Mar 2015 - Jul 2015

  * Execute face to face survey interviews and other market research tasks* Conduct varieties of competitive benchmark researches * Execute face to face survey interviews and other market research tasks* Conduct varieties of competitive benchmark researches



The Venetian® Macao-Resort-Hotel

• Macao
• Hospitality
• 100 - 200 Employee

• Telemarketer

  • Aug 2012 - Nov 2013

  * Deliver prepared sales talks in order to persuade potential customers and adjust sales scripts to better target specific individuals* Explain hotel products, services and prices and answer questions from customers * Deliver prepared sales talks in order to persuade potential customers and adjust sales scripts to better target specific individuals* Explain hotel products, services and prices and answer questions from customers



The Venetian® Macao-Resort-Hotel

• Macao
• Hospitality
• 100 - 200 Employee

• Summer Trainee, Front Office

  • Jul 2011 - Aug 2011

  * Answer questions and offer assistance in giving accurate information regarding hotel products, outlets, other hotel services, directions to local attractions, etc.* Assist both arriving and departing guests in their inquiries using a positive demeanor. * Answer questions and offer assistance in giving accurate information regarding hotel products, outlets, other hotel services, directions to local attractions, etc.* Assist both arriving and departing guests in their inquiries using a positive demeanor.