Administrative Assistant

• Sep 2020 - Present

Real Estate Agent

• Apr 2019 - Sep 2020

• Assist Buyers/Sellers as needed• Contracts through Dot Loop Software• Using MLS to research residential/commercial properties for clients

Key Holder

• Mar 2019 - Jun 2019

Sales Associate

• Feb 2019 - Feb 2019

Real Estate Agent

• May 2018 - Apr 2019

Wedding Sales Stylist

• Jan 2017 - Jun 2017

• Answer Phones and Provide Quality Service• Consult with All Customers to Understand and Meet Their Needs• Handling Cash/Credit Transactions• Maintain Housekeeping in Store• Merchandise Stocking• Register Customers

Customer Service Representative

• Sep 2014 - Jan 2017

• Answer Phones and Provide Quality Service• Audit Layaway Items• Check Out Customers• Consult with All Customers to Understand and Meet Their Needs• Created Customer Service Representative Checklist to Ensure that all Duties are Completed • Greet and Assign Customers to Wedding Sales Stylist• Maintain Housekeeping in Store• Open/Close Out Registers• Prepare paperwork for daily appointments• Retrieve dresses from Receiving for Returning Customers• Receiving (QA Special Orders, Customer Contact, Special Order Shipping)• Register Customers• Schedule/Modify Appointments• Suggested/Implemented Process Improvement• Support Customer Service Representatives, Managers & Wedding Sales Stylists When Needed• Supply Ordering• Train Employees on Front End Data Entry Tools (Ease, CMS, StarMount, etc.) Show less

Co-Owner/Project Manager

• Mar 2013 - Feb 2014

• • Assist in Business and Professional Women of Pennsylvania Fundraiser – Upper Perkiomen Chapter • Assist in Women Self Defense Program (Temple University/Ambler Campus) • Marketing, Product Sales, Project Management • • Assist in Business and Professional Women of Pennsylvania Fundraiser – Upper Perkiomen Chapter • Assist in Women Self Defense Program (Temple University/Ambler Campus) • Marketing, Product Sales, Project Management

Receptionist/Billing Manager

• Aug 2011 - Sep 2013

• Answer Phones/Scheduled Appointments/Appointment Preparation • Assisted with VOSH, a Non-Profit Organization, preparation for Doctor • Audit preparation • Close out Deposit • Co-Manage for affiliate Doctor - Prepared Charts for Visit • Completed in-house tasks as requested • Credentialing for Insurance Companies • Handled distribution of company newsletters and email blasts • Medical Billing • Prepared out of office patient records for Doctor • Preparing office for transition from ICD-9 to ICD-10 coding • Reviewed, modified and QA’d presentations for Doctors’ practice • Scanned patient charts in new EMR system • Sign Patients In/Out • Trained new employees on departmental roles and software usage (EMR, EDI) • Worked With/Implemented rules and regulations to assist Veterans , LHI Show less

Membership Chair Person

• 2010 - 2013

Data Entry Specialist (temp)

• Jul 2009 - Sep 2009

Received .wav files via e-mail and transcribed consumer information Entered consumer information via mail onto in-house software Received .wav files via e-mail and transcribed consumer information Entered consumer information via mail onto in-house software

Secretary

• Aug 2008 - Sep 2008

Directed incoming phone calls Ordered and organized Supplies Complete in house tasks as requested Create and update existing Spreadsheets Transcriptions Setting up appointments Directed incoming phone calls Ordered and organized Supplies Complete in house tasks as requested Create and update existing Spreadsheets Transcriptions Setting up appointments

Default Specialist

• Jan 2004 - Dec 2006

Contacted, Calculated and claimed finances from Attorney’s, Contractors and Financial Entities to Fannie Mae using MortgageServ system Submitted residential and government claims (faxed and electronic) to Fannie Mae Implemented employee training manual Trained new employees in departmental roles and software usage (MortgageServ)  Supported department with questions related to MortgageServ and business initiatives Completed various administrative coordinator tasks  Inventory Management and ordering supplies  Organizing and Filing  Submitting Claims  Copied files and forwarded to appropriate parties as requested Organized departmental Birthday Parties Show less

Data Operations Analyst

• 2001 - 2002

Directed unmatched sample data to in-house databaseIdentified ID numbers for requested customersBack fill for EA Administrator, maintained supplies, Event management and planning Back fill for Technical SupportFulfilled various project requests from other team members

tech support analyst

• 2000 - 2002

Support user community with questions and answers.