Experience

Kona Coast Vacations
• United States
• Travel Arrangements
• 1 - 100 Employee
• Guest Experience

  • Apr 2021 - Present


THE MODERN HONOLULU

• United States
• Hospitality
• 1 - 100 Employee

• Spa Concierge

  • Nov 2019 - Oct 2020

  Assist Spa Manager and Assistant Manager in day to day operations of the Spa to ensure maximum sales and customer service objectives. Provide recommendations on products and services to guests.

• Assistant Spa Manager

  • Jul 2018 - Nov 2019

  Coordinated with Spa Director and administered every day activities for facility. Coached front desk staff daily on general customer satisfaction and sale of products and services. Maintained retail inventory and placed order as required. Assist with Spa Payroll.

• Spa Coordinator

  • Sep 2017 - Jul 2018

  Assist Spa Manager and Assistant Manager in day to day operations of the Spa to ensure maximum sales and customer service objectives. Provide recommendations on products and services to guests.


Liberty International Underwriters
• United States
• Insurance
• 300 - 400 Employee
• Sr. Underwriter

  • Jun 2014 - Mar 2017

Zumba Fitness
• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee
• Instructor

  • Aug 2011 - Sep 2016
• Senior Underwriter

  • Sep 2007 - Sep 2012

  Conducted research, planning, evaluation and all start up phases of new application for corporate underwriting accounts. Managed General Liability policies with renewals and new business for various Wholesale brokers in Southern California and Arizona. Conducted research, planning, evaluation and all start up phases of new application for corporate underwriting accounts. Managed General Liability policies with renewals and new business for various Wholesale brokers in Southern California and Arizona.



Tokio Marine Management, Inc.

• Underwriter

  • Nov 1999 - Sep 2007

  Manage agency business in the Commercial Accounts Department since 2005 as an underwriter. Transitioned from Assistant to Underwriter through training program. Train new hires from various Tokio offices on the company rating system. Work closely with a 12 member underwriting team to meet renewal deadlines every month. Handle Package, Automobile, Umbrella, and Workers’ Compensation policies. Manage agency business in the Commercial Accounts Department since 2005 as an underwriter. Transitioned from Assistant to Underwriter through training program. Train new hires from various Tokio offices on the company rating system. Work closely with a 12 member underwriting team to meet renewal deadlines every month. Handle Package, Automobile, Umbrella, and Workers’ Compensation policies.