Experience

Office Outlet

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Team Lead

  • Jan 2018 - Present

  My primary duties and responsibility as a Team Leader are to support and maintain an environment that will maximise sales and service. This entails coaching employees with knowledge not only on products but also on the attachments we carry and the best way to convey them to customers to persuade them to buy. I will support the Store Manager and Assistant Manager by ‘running the floor’ when they are not available or are busy serving on another job. During closedown I would be in charge of cash management and checking transactions for integrity and the cash and safe are balanced. In addition to the regular duties I also ensure compliance standards and promotional changes are implemented throughout my department and completed way before the deadline. I am also responsible for the store achieving its targets and, through my sales expertise and experience, I consistently overachieving my personal targets and assisting in other areas of the store such as the Print Centre to achieve its own targets too. Show less



Currys Business

• United Kingdom
• Retail
• 400 - 500 Employee

• Sales Advisor

  • May 2017 - Jan 2018

  Being a Sales advisor has been not only beneficial to me but also to the employer as I have consistently exceeded targets and in some circumstances, taken a more developed managerial like role. As a computing specialist, I am mainly responsible for advising customers about the latest technology and accessories available for them and what they would require for their needs. Also I have taken on additional responsibilities such as re-merchandising certain areas of the store which have fallen below the standards required. I have developed a real passion for interacting with customers and giving them the best possible experience for our business. Show less



Beyond Technologies UK Ltd

• Computer Hardware Manufacturing
• 1 - 100 Employee

• Product Manager

  • Apr 2016 - Dec 2016

  Responsible for the Product Management of Various Brands. Analysing internal sales data and external sources to enable the brands development. Contacting Media outlets regarding product reviews and advertising. Approaching potential new customers regarding supplies. Creating promotional material such as newsletters and videos. Creating a catalogue of products to show the full range to customers Responsible for the Product Management of Various Brands. Analysing internal sales data and external sources to enable the brands development. Contacting Media outlets regarding product reviews and advertising. Approaching potential new customers regarding supplies. Creating promotional material such as newsletters and videos. Creating a catalogue of products to show the full range to customers



The Venue Telford LTD

• Telford, United Kingdom

• Assistant Manager

  • Jun 2011 - Mar 2016

  Greeting and serving customers from the bar. Mixing and designing cocktails to add to the menu. Providing a professional, friendly and courteous service to all customers. Allocate tasks to each staff member in absence of manager. Ensuring all cash, change, float and till procedures are carried out properly. Organising weekly rota. Dealing with complains in a professional and efficient manner. Greeting and serving customers from the bar. Mixing and designing cocktails to add to the menu. Providing a professional, friendly and courteous service to all customers. Allocate tasks to each staff member in absence of manager. Ensuring all cash, change, float and till procedures are carried out properly. Organising weekly rota. Dealing with complains in a professional and efficient manner.



Ok Let LTD

• Telford, United Kingdom

• Real Estate Agent

  • Sep 2015 - Jan 2016

  Greeting prospective tenants on arrival. Screening via social media and previous Landlord/ Agency. Visiting properties to carry out maintenance checks. Dealing with issues the tenant may have in a orderly manner. Implemented an online marketing system through social media and dedicated websites. Devised and implemented a new filing and indexing system for files, resulting in greater ease of access and a more time-efficient process. Coordinated with janitorial and engineering staff on maintenance and upkeep of properties. Typing correspondence and documents for landlords and tenants. Implemented a change of server hardware, Increasing network stability and speed by 25%. Show less



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Team Member

  • Jan 2013 - Jun 2014

  Managing incoming phone calls and web orders. Presenting a professional and friendly first impression of the business and staff. Prepped items for later use during busy hours. Replenishing and restocking the bar, always ensuring high level of stock management efficiency. Followed food safety procedures according to company policies and Health and Safety regulations. Reported to each shift on time, wearing neat and clean uniform and ready to work. Maintained high standards of customer service during high-volume, fast paced operations. Prepared a variety of foods according to customers’ orders or supervisors instruction. Strictly followed all cash, security, inventory and employment policies and procedures. Communicated openly with the management team during each shift to ensure it ran smoothly. Show less



The Venue Car Sales

• Telford, United Kingdom

• Sales Executive

  • Jun 2013 - Dec 2013

  Buying and selling used cars. Writing up sales contracts. Demonstrating key features of vehicles to customers. Preparing cars for sale after purchasing. Negotiating terms of sales agreements and closing sales. Up-selling accessories for vehicle such as fresheners, plastic hubcaps and Car care products Buying and selling used cars. Writing up sales contracts. Demonstrating key features of vehicles to customers. Preparing cars for sale after purchasing. Negotiating terms of sales agreements and closing sales. Up-selling accessories for vehicle such as fresheners, plastic hubcaps and Car care products



Doseley Motors Ltd (Body and Paint Centre)

• Vehicle Repair and Maintenance
• 1 - 100 Employee

• Marketing Assistant

  • Jul 2012 - Jul 2012

  Created advertisements that complemented products. Assisted in networking and management. Created advertisements that complemented products. Assisted in networking and management.



Prestige Print

• Telford, United Kingdom

• Graphic Design Intern

  • Jun 2012 - Jun 2012

  Designed advertisements, menus and signs from concept through to completion. Promptly removed completed loads from the press. Produced high quality printed material. Designed advertisements, menus and signs from concept through to completion. Promptly removed completed loads from the press. Produced high quality printed material.



Sunris Newsagents

• Repair Technician

  • Oct 2007 - Jun 2012

  Conducted research to address customer concerns.Remained up-to-date on the latest technologies and solutions applicable to products.Restores data, operating systems, files, documents and drivers.Resolved software, printing, installation, word processing, email and operating systems issues.Resolved virus and malware issuesInstalled software and operating systems on company computers.Built and repaired computers, consoles and mobile phones regularly.Repaired and replaced hardware, including Disk Drives, Motherboards, Graphics Cards ect. Show less

• Shop Assistant

  • Oct 2005 - Jun 2012

  Refilled and rotated stock items on shelves to maintain well stocked inventory.Reported on weekly sales to management.Prepared and maintained inventory records.Cleaned shelves, storage area and work areas and kept floors free of spills, water and litter.Packaged and labelled products.Lifted and manoeuvred boxes weighing up to 30KGVerified all deliveries against invoices and completed shortage and overage reports.



The Friendly Fryer

• Telford, United Kingdom

• Team Member

  • Feb 2007 - Jan 2009

  Greeted and handled guest concerns and complaints. Handled currency transactions quickly and accurately. Built loyal clientele through friendly interaction and food quality. Prepared Food for future use during busy hours Maintained clean and safe environment. Greeted and handled guest concerns and complaints. Handled currency transactions quickly and accurately. Built loyal clientele through friendly interaction and food quality. Prepared Food for future use during busy hours Maintained clean and safe environment.