Senior Consultant

• Nov 2019 - Present

Consultant

• May 2019 - Nov 2019

On Call Recruitment Consultant

• Apr 2018 - Mar 2019

Administrator

• Dec 2017 - Jul 2018

• Updating customer database • Covering front desk, responding to customer enquiries • Managing Optometrist booking schedule • Updating customer database • Covering front desk, responding to customer enquiries • Managing Optometrist booking schedule

Team Leader | Sales Administrator

• Mar 2017 - Oct 2017

• Helped to recruit and manage a tight knit team • Liaising with consultants, Doctors and clients • Spot checking work and ensuring tight quality control • Client booking confirmation on Eclipse CRM software • Implementing policies to streamline procedures • Helped to recruit and manage a tight knit team • Liaising with consultants, Doctors and clients • Spot checking work and ensuring tight quality control • Client booking confirmation on Eclipse CRM software • Implementing policies to streamline procedures

Team Leader | Client Account Admin

• Jun 2016 - Mar 2017

• Managed a team of up to 7 Client Account Administrators• Set weekly and daily KPI’s for the Admin Team• Training and mentoring of Client Account Administrators• Resolving issues between colleagues in a competitive sales environment

Client Liaison

• Jul 2014 - Jun 2016

• Ensuring KPI’s are being met and tasks are completed efficiently• Compiling the sales report on a weekly basis to present to upper management.• Won Best Support Worker 3/4 of a year• Client booking confirmation on Itris CRM software• Proactively took on the responsibility of compiling booking timesheets from the Sales Team to reduce bottlenecks

Shop Assistant

• Jan 2012 - Sep 2015

• Developing money handling skills and the ability to use the office’s computer system • Experience in using the Lottery machine and supporting my colleagues to do so • Gained confidence in speaking openly, in a professional and friendly manner • Using mental math to solve mathematical problems • Flexible and coming in to work when being called outside of normal shifts • Developing money handling skills and the ability to use the office’s computer system • Experience in using the Lottery machine and supporting my colleagues to do so • Gained confidence in speaking openly, in a professional and friendly manner • Using mental math to solve mathematical problems • Flexible and coming in to work when being called outside of normal shifts

Decorating Assistant

• May 2014 - Aug 2014

Temp, casual, weekend. Temp, casual, weekend.

Data Entry Cl

• May 2014 - Jul 2014

Teacher's Assistant

• Sep 2012 - Jun 2013

• Ensuring children aged 4-9 are safe and working • Setting out activities planned by staff • Supporting children with work when needed • Providing children with set activities • Helping staff to clean and set up for the next day • Supporting children with disabilities • Ensuring children aged 4-9 are safe and working • Setting out activities planned by staff • Supporting children with work when needed • Providing children with set activities • Helping staff to clean and set up for the next day • Supporting children with disabilities

Nursery Nurse

• Oct 2011 - Dec 2011

• Keeping the setting hazard-free and hygienic • Supporting children in eating and cleaning • Changing infant’s and babies’ clothes when need be • Washing children’s rubber bibs, dishes and cutlery • Preparing drinks and certain foods • Entertaining and supporting children in the play garden • Keeping the setting hazard-free and hygienic • Supporting children in eating and cleaning • Changing infant’s and babies’ clothes when need be • Washing children’s rubber bibs, dishes and cutlery • Preparing drinks and certain foods • Entertaining and supporting children in the play garden