MANAGER / SYSTEMS ADMININSTRATO

• Nov 2000 - Present

DIRECT TRAVELSYSTEMS ADMINISTRATOR / MANAGERNov 2000 – Apr 2020• Built and monitored I.T. Infrastructure• Troubleshooted system performance issues and outages• Ensured the security and efficiency through access controls, backups, and firewalls• Installed and configured software and hardware• Managed network servers and technology tools• Upgrade systems with new releases and models• Developed expertise to train staff on new technologies• Technical documentation, manuals, and IT policies• Implemented managed and troubleshooted Telephony• Databases, networks (LAN, WAN) and patch management• Familiarity with various operating systems and platforms• User administration (setup and maintaining accounts, files and permissions and GPOs)– Managed Helpdesk Team promoted teamwork and knowledge share to Level 1 staff for a quality mindset.– Worked closely with partners and internal teams to ensure migration processes from multiple datacenters to Microsoft cloud Azure– Effectively coordinated across multiple disciplines and teams to build a strong, open, and collaborative work style, with the ability to translate business goals into requirements and action.FARE NEXUS GROUPPROJECT MANAGER / CONSULTANTJAN 2018 – PRESENT– Amalgamated companies’ IT infrastructure and data centers. Participated in decision making to choose preferred technology partners and suppliers, requirements, and action– Development and review of budgets and ensuring they comply with defined business goals, guidelines, and objectives.– Collaborated across IT depts to develop and executed long term vision and strategic direction meditation and provide Infrastructure solutions.– Managed offshore network analyst team to provide efficient mindset with the ability to drive results and achieve business goals.