Experience

Intangles

• India
• Technology, Information and Internet
• 100 - 200 Employee

• Chief Operating Officer

  • Aug 2020 - Present

  Responsible for designing and implementing business operationsDesign and implement business strategies, plans and proceduresOversee daily operations of the company and the work with various teams to solve complex problemsLead employees to encourage maximum performance and dedicationAssist CEO in fundraising venturesParticipate in expansion activities Manage relationships with partners/vendors

• General Manager Operations

  • 2018 - Jul 2020

  Part of the early stage startup leadership team. Looking after strategic partnerships and growth.



Independent Consultant

• Hospitality
• 100 - 200 Employee

• Consultant

  • Aug 2017 - Feb 2018

  - Biotechnology - Disease prevention in horticulture crops - Recruitment - Helping setup a disruptive startup into Solutions for Startups and SME's - Biotechnology - Disease prevention in horticulture crops - Recruitment - Helping setup a disruptive startup into Solutions for Startups and SME's



Mindseed Education

• India
• Education Management
• 1 - 100 Employee

• Vice President - Regional Operations

  • Aug 2016 - Jul 2017

  Wunderbarkids Pvt Ltd is an edu-tech start-up into data driven presonalized early childhood education. The company runs chain of preschools under the brand name ‘MINDSEED’ and K-12 schools under the brand ‘VISHWAJYOT’ and has been in existence since 2012. In last 4 years, it has grown to 4 K-12 schools and 47 preschools across Western Maharashtra and Gujarat. Key Achievements: - - Part of leadership team involved in strategic decision making. - Instrumental in launching the company's ingenous and industry revolutionizing Parent App on the Android Platform in October 2016. - Worked on creating a Below The Line Marketing engine aimed at creating an industry-first year round admissions environment. - Responsible for P&L worth Rs.1cr handling the company's largest semi-urban and rural operation across 10 preschools. - Optimized operations in line with company's growth philosophy to control costs and reduce losses. - Hired and trained staff for school management, school operations and sales. Show less



Gaian Group

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• General Manager | Country Operations Manager

  • Jul 2014 - Jul 2016

  GAIA TV is a first of its kind service which brings together, the traditional world of linear television with a ‘future ready’ strap on layer of unique value additions & new revenue generating services. As the General Manager, and Country Operations Manager, I’m responsible for overseeing and supervising the operations of the organisation, setting performance indexes and motivating my team to overachieve on those targets. Day to day I supervise operations of the entire organisation within India with accountability for profit, revenue, cash and quality targets. I use a hands-on approach to producing solutions for strategic, commercial, operational and personnel related challenges which impact on customer service and software development performance. I’m trusted to develop a high-performing and innovative operational support function whilst providing ongoing support to business development for bid preparation, working closely with colleagues in pursuit of new contracts or extending existing contract work scopes. I always ensure strict alignment with overall corporate policy, strategy and direction, and singling out bottlenecks which prevent team from achieving accurate alignment. I have vastly improved operational efficiency via process, people or practical measures and have in effect raised the bar on business performance delivery. I regularly deliver performance management objectives, agree business plans, targets and report on both plus and minus factors. I also frequently provide recommendations and solutions to use to improve or resolve issues. Show less



Fiesta Systems Ltd

• United Arab Emirates
• Software Development
• 1 - 100 Employee

• Business Engagement Manager | Partnership Manager | Vendor Manager

  • Jun 2013 - Jul 2014

  In my role as Business Engagement Manager I was responsible for all project planning activities and overseeing project teams involved in providing solutions of mission-critical environments for global and regional accounts. I interacted internally with sales teams, and practice/project managers as well as communicating externally with chief technical officers, vice presidents of technology, directors of information technology, senior systems administrators, database administrators, database managers, and other mid-level managers.I worked with sales organizations to provide technical expertise during initial contacts, conducting presentations, and assisting in securing new engagements. I also managed relationships with vendors and sub-contractors Show less

• President | Country Manager | Regional Business Development at Fiesta Pacific Asia Inc.

  • Jan 2012 - Jul 2014

  In my role as Regional Business Development Manager I was responsible for providing executive operational leadership to customer service, sales and marketing team for South East Asia region as well as provide multi-continent supervision for project delivery from development centers in UAE & India.I completed forecasting, budgeting, expense control, bid management, and maximized profits by analyzing costs and feasibility of hiring contract employee Payroll Company versus in-house function, and negotiated terms with a full service HR firm.I astutely responded to rapidly changing situations with relentless focus on accomplishing goals and I assumed full responsibility for strategic planning, development, sales and marketing, customer service, human resources, administration and P&L performance.I provided high-level client and international vendor management and business development support whilst handling building and office operations and planned office layout, managing building contractors and coordinating moving of firm into new space.I used my advance team-building skills along with strong training, developing, and mentoring abilities to interview, hire and train the majority of the company's 15 employees including customer service, sales, finance and administrative departments.I identified and resolved issues with equipment, liabilities, intellectual properties and contract settlements as well as writing the company policy and procedure handbook. Show less

• Philippines Partnership Manager | Joint Venture - Thinksoft Global Services & Fiesta Pacific Asia

  • Nov 2012 - Jun 2013

  In my role as Partnership Manager I worked on the sales strategy for the country and ensured a sustainable and successful partnership model with sustained income.I frequently coordinated new proposals and implementation plans to meet the client needs and supported information management, proposal development, mobilizing of cross-functional internal support, presentation, and implementation planning and contract preparation.I prepared and presented periodic reports to communicate the results and identify potential areas of improvement.I developed appropriate communication tools in collaboration with regional sales manager and relevant program team members.I held the primary responsibility for managing the day-to-day ongoing operational relationships and facilitated decision making and assisted in managing the interaction with subject matter experts. Show less



ShawMan Global Pte Ltd

• Information Technology & Services
• 1 - 100 Employee

• Manager for Distribution | Product Marketing Manager (Casino Player Tracking, Customer Relationship)

  • Oct 2010 - Jan 2012

  In my role as Distribution Manager I was responsible for business development and software distribution. I analyzed and streamlined product delivery systems to increase productivity, quality and efficiency I coordinated all Latin Americas marketing activities throughout 4 countries for distributor’s and provided support to sales, customer service, and purchasing to develop consistency and to emphasize customer needs, experience, and satisfaction. I was a key player in the successful turnaround of subsidiary, measured by expansion of market penetration, with 10 new customers; across 4 countries. I assessed competitive market position. Performed sales, marketing, and market trends research, identified and tested markets, set-up prospect database, and developed marketing campaigns I favourably impacted corporate image through branding and marketing strategies and created display and marketing materials, and secured give-a-ways from vendors used as promotional tools at gaming shows and other conventions. I completely redefined the company’s marketing approach through creative and cutting edge initiatives; held full P&L responsibility for marketing department; launched direct and target marketing campaigns. I regularly communicated externally with international distributors, partner sales representatives, and development managers working with suppliers of hardware in China, Japan and the Australia. I also coordinated with distributors for sales leads and prepare proposals and contracts as well as delivering evaluation copies of software to distributors to carry out demonstration. I recorded sales, and coordinated the distribution activities with hardware partners and shippers. Show less



Mahajan & Aibara

• India
• Accounting
• 300 - 400 Employee

• Consultant - Real Estate (Hospitality, Travel and Tourism)

  • Jul 2007 - Aug 2010

  In my role as Consultant I worked with the management consulting division at Mahajan & Aibara, a travel, tourism and real estate consulting company. I regularly conducted primary and secondary research, including external sources, publications and the internet. I examined and analyzed statistical data to forecast future trends and identify potential markets. I established research methodology and designed formats for gathering data such as surveys, opinion polls and questionnaires. I then went on to formulate recommendations for action, detailing the business impact and operational implications. I advised real estate companies, hotel investment groups, and governmental agencies on the market positioning, development strategy, project finance structuring and financial viability. I also worked with project management teams, including master planners, designers, architects and owners on area allocation plan and development cost estimates as well as interviewing the client's employees, management team and other key stakeholders. Show less



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Sales Trainee - Intern

  • Jun 2006 - Oct 2006

  In my role as Sales Trainee I trained with Nestle India’s Foodservices Division, which caters to hotels, restaurants, vending, travel, healthcare, education and other institutions. I frequently assisted Sales Officers to identify weaknesses in distribution and supply to the existing client base and I improved reach of products to new establishments by creating awareness among users, sampling and distributing promotional materials. I worked closely with distributors in identifying problems with products by comparing with those of competitors; making suggestions for product improvement as well as organizing demonstrations for new products and its uses at existing client locations to push sales I regularly participated in the Out of Home (OOH) Workshop for training of Sales personnel in Western India and I Interacted with renowned chefs in Mumbai; organized photo shoots and collected their signature recipes to be published on product material such as brochures, booklets and product packaging. Show less



ShawMan Software Pvt. Ltd.

• India
• Software Development
• 100 - 200 Employee

• Implementation Specialist | Hospitality Software Technology Installer and Trainer

  • May 2003 - Dec 2005

  In my role as Implementation Specialist I was responsible for creating functional requirement documents for each customer before deployment. I developed detailed implementation plans and their execution strategies. I also installed software applications as per functional specifications and requirements. I frequently conducted user and admin training and tested application environment before deployment as well as deploying software for specialized operations with varied requirements such as integrated centralized operations for multi-unit restaurants and used latest technology. I provided feedback to the product development team for improved designs and future enhancements Show less



Taj Hotels

• India
• Hospitality
• 700 & Above Employee

• Industrial Trainee – Intern

  • May 2001 - Oct 2001

  In my role as Industrial Trainee I was trained in all of the core areas of Hotel Management including Food Production, Housekeeping, Food and Beverage Services and Front Office. I was chosen to assist the General Manager’s office in preparation of the presentation on Balanced Scorecard (BSC) for Strategic Business Unit (SBU). I also helped the Executive Housekeeper in compilation of departmental reports to be submitted to the Chief Operations Officer (COO), Indian Hotels Company Limited (Taj Group), Mumbai. I also recommended use of computerized record-keeping in the banqueting department to track rates for functions extended to guests in the past. (This was successfully implemented during my training and was later replaced by an elaborate Banquet’s Diary from ShawMan Software Enterprises in September 2004) Show less