Healthcare Data Analyst

• Oct 2023 - Present

Referral Analyst

• Dec 2021 - Oct 2023

●Cross reference insurance information between different platforms via Excel and Epic Hyperspace to ensure patient data sanity at the highest standard. ●In charge of providing clean patient information by ensuring all visits are authorized, and updating assigned sites on needs from providers and payers. ●Monitor the Department Appointment Report; include pertinent clinical information into all open referrals. ●Collaborate with a team of coordinators sharing best practices to improve… Show more ●Cross reference insurance information between different platforms via Excel and Epic Hyperspace to ensure patient data sanity at the highest standard. ●In charge of providing clean patient information by ensuring all visits are authorized, and updating assigned sites on needs from providers and payers. ●Monitor the Department Appointment Report; include pertinent clinical information into all open referrals. ●Collaborate with a team of coordinators sharing best practices to improve efficiencies and productivity. Show less ●Cross reference insurance information between different platforms via Excel and Epic Hyperspace to ensure patient data sanity at the highest standard. ●In charge of providing clean patient information by ensuring all visits are authorized, and updating assigned sites on needs from providers and payers. ●Monitor the Department Appointment Report; include pertinent clinical information into all open referrals. ●Collaborate with a team of coordinators sharing best practices to improve… Show more ●Cross reference insurance information between different platforms via Excel and Epic Hyperspace to ensure patient data sanity at the highest standard. ●In charge of providing clean patient information by ensuring all visits are authorized, and updating assigned sites on needs from providers and payers. ●Monitor the Department Appointment Report; include pertinent clinical information into all open referrals. ●Collaborate with a team of coordinators sharing best practices to improve efficiencies and productivity. Show less

Tableau Data Analyst

• Apr 2022 - Nov 2022

●Cleaned, manipulated, visualized, and analyzed raw data using spreadsheet software (i.e. Google Sheets), SQL (i.e. MySQL), and BI data visualization tool (i.e. Tableau). ●Conducted an exploratory data analysis (EDA) to provide key stakeholders with data-based evidence of user success characteristics to make the business case for additional funding. ●Created DDL and DML SQL queries from formal and ad hoc data requests to draw insights and make data-driven recommendations to support… Show more ●Cleaned, manipulated, visualized, and analyzed raw data using spreadsheet software (i.e. Google Sheets), SQL (i.e. MySQL), and BI data visualization tool (i.e. Tableau). ●Conducted an exploratory data analysis (EDA) to provide key stakeholders with data-based evidence of user success characteristics to make the business case for additional funding. ●Created DDL and DML SQL queries from formal and ad hoc data requests to draw insights and make data-driven recommendations to support company growth. ●Built a Tableau Story with interactive dashboards and dashboard objects to report insights from the comparative analysis completed in Tableau Desktop to technical and non-technical stakeholders. Show less ●Cleaned, manipulated, visualized, and analyzed raw data using spreadsheet software (i.e. Google Sheets), SQL (i.e. MySQL), and BI data visualization tool (i.e. Tableau). ●Conducted an exploratory data analysis (EDA) to provide key stakeholders with data-based evidence of user success characteristics to make the business case for additional funding. ●Created DDL and DML SQL queries from formal and ad hoc data requests to draw insights and make data-driven recommendations to support… Show more ●Cleaned, manipulated, visualized, and analyzed raw data using spreadsheet software (i.e. Google Sheets), SQL (i.e. MySQL), and BI data visualization tool (i.e. Tableau). ●Conducted an exploratory data analysis (EDA) to provide key stakeholders with data-based evidence of user success characteristics to make the business case for additional funding. ●Created DDL and DML SQL queries from formal and ad hoc data requests to draw insights and make data-driven recommendations to support company growth. ●Built a Tableau Story with interactive dashboards and dashboard objects to report insights from the comparative analysis completed in Tableau Desktop to technical and non-technical stakeholders. Show less

Fruitful Yield Team Lead/Product Specialist

• Sep 2020 - Dec 2021

●Strategized methods to distribute coupons to customers; deep dived into customer’s coupon usage information identifying the most profitable strategy via Excel. ●Subject-matter expert responding to any product related questions from customers and coworkers. ●Coach employees on product knowledge enabling the team to provide 5-star customer service. ●Composed daily and monthly sales reports to slice-and-dice store’s sales into different dimensions; callout unusual fluctuations to… Show more ●Strategized methods to distribute coupons to customers; deep dived into customer’s coupon usage information identifying the most profitable strategy via Excel. ●Subject-matter expert responding to any product related questions from customers and coworkers. ●Coach employees on product knowledge enabling the team to provide 5-star customer service. ●Composed daily and monthly sales reports to slice-and-dice store’s sales into different dimensions; callout unusual fluctuations to management with possible root causes. ●Delegated daily tasks to all staff when opening as a manager on duty. Show less ●Strategized methods to distribute coupons to customers; deep dived into customer’s coupon usage information identifying the most profitable strategy via Excel. ●Subject-matter expert responding to any product related questions from customers and coworkers. ●Coach employees on product knowledge enabling the team to provide 5-star customer service. ●Composed daily and monthly sales reports to slice-and-dice store’s sales into different dimensions; callout unusual fluctuations to… Show more ●Strategized methods to distribute coupons to customers; deep dived into customer’s coupon usage information identifying the most profitable strategy via Excel. ●Subject-matter expert responding to any product related questions from customers and coworkers. ●Coach employees on product knowledge enabling the team to provide 5-star customer service. ●Composed daily and monthly sales reports to slice-and-dice store’s sales into different dimensions; callout unusual fluctuations to management with possible root causes. ●Delegated daily tasks to all staff when opening as a manager on duty. Show less

Naturopathic Intern

• Jan 2018 - Aug 2019

●Maximized clinic resources to advance patient care and deploy creative problem-solving skills to develop effective treatment plans. ●Demonstrated comprehensive proficiency in naturopathic clinical training, including case intake, establishing and prescribing treatment plans, and patient monitoring and follow-up under the supervision of chief clinician. ●Created individualized care plans for diverse patients to promote optimal health, yielding measurable improvements. ●Maximized clinic resources to advance patient care and deploy creative problem-solving skills to develop effective treatment plans. ●Demonstrated comprehensive proficiency in naturopathic clinical training, including case intake, establishing and prescribing treatment plans, and patient monitoring and follow-up under the supervision of chief clinician. ●Created individualized care plans for diverse patients to promote optimal health, yielding measurable improvements.

Medical Assistant

• Sep 2013 - Aug 2015

Vision Center Optical Technician

• Feb 2013 - Aug 2015

IT Consultant

• Jan 2011 - May 2013