Experience

Innovative Pathways Inc.

• Mental Health Care
• 1 - 100 Employee

• Associate Program Manager

  • Mar 2018 - Present

• Senior Instructor/Office Assistant

  • Apr 2014 - Mar 2018

  Conduct one-on-one ABA therapy with children with Autism in their homes and in the community. Follow each child's behavioral plan to meet their individual goals in the areas of language, coping, and social skills. Collect accurate data and enter it into internal system.Provided administrative support to the Office Manager through fielding session cancellations, scheduling make-up sessions, finding coverage, responding to client and staff questions and requests, maintaining employee files, creating new hire materials, and assisting with the recruitment and interviewing process. Show less



Social Security Administration

• Government Administration
• 700 & Above Employee

• Benefit Authorizer

  • Apr 2015 - Dec 2017

  Prepare, verify, and maintain a caseload of retirement and disability benefit records with high accuracy in SSA's database. Responsible to maintain the up most integrity to secure sensitive and confidential information. Prepare, verify, and maintain a caseload of retirement and disability benefit records with high accuracy in SSA's database. Responsible to maintain the up most integrity to secure sensitive and confidential information.



Intercare Therapy, Inc.

• United States
• Individual and Family Services
• 200 - 300 Employee

• Behavioral Interventionist

  • Apr 2013 - Apr 2014

  Provided direct intervention to children between 2-8 years old diagnosed with developmental delays and disorders in their homes and school settings. Used ABA techniques to implement personalized programs goals to teach social, communication, community integration, and self-help skills. Collected accurate data, maintained client binders with progress notes and materials, and collaborated with supervisors to improve clients' program, progress, and challenges. Provided direct intervention to children between 2-8 years old diagnosed with developmental delays and disorders in their homes and school settings. Used ABA techniques to implement personalized programs goals to teach social, communication, community integration, and self-help skills. Collected accurate data, maintained client binders with progress notes and materials, and collaborated with supervisors to improve clients' program, progress, and challenges.



ACQ Office/Electronic Waste Management

• United States
• Furniture
• 1 - 100 Employee

• Business Service Coordinator/Human Resources

  • Dec 2011 - Aug 2013

  Contacted new and existing customers to schedule e-waste pick ups, processed customer documents, entered and verified customer information on collection logs, dispatched drivers, routed all scheduled pick ups, tracked the weight and count of items sent to recycle, sent logs to the state for funding and managed state payments received. Maintained employee files to ensure compliance and completed employment verification. Contacted new and existing customers to schedule e-waste pick ups, processed customer documents, entered and verified customer information on collection logs, dispatched drivers, routed all scheduled pick ups, tracked the weight and count of items sent to recycle, sent logs to the state for funding and managed state payments received. Maintained employee files to ensure compliance and completed employment verification.



Macy's

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Aug 2008 - Feb 2009

  Provided excellent customer service by scheduling furniture deliveries, exchanges, returns and resolving discrepancies and issues with merchandise. Assisted sales associates, collaborated with drivers to inform customers of their ETA, entered notes in database, and mailed out warranty kits. Provided excellent customer service by scheduling furniture deliveries, exchanges, returns and resolving discrepancies and issues with merchandise. Assisted sales associates, collaborated with drivers to inform customers of their ETA, entered notes in database, and mailed out warranty kits.