Anielka Pieniazek
National Council Member/ Fans For Diversity Guidance Group Member at Football Supporters' Association- Claim this Profile
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Polish Native or bilingual proficiency
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English Full professional proficiency
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German Professional working proficiency
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Spanish Elementary proficiency
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Russian Elementary proficiency
Topline Score
Bio
Credentials
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Business Trainer
Gamma Trainers AcademyJan, 2014- Nov, 2024
Experience
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Football Supporters' Association
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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National Council Member/ Fans For Diversity Guidance Group Member
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Dec 2021 - Present
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UCFB
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United Kingdom
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Higher Education
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200 - 300 Employee
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Access and Widening Participation Manager
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Feb 2022 - Dec 2022
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Scholarships and Bursaries Manager
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Oct 2016 - Feb 2022
• Managing the UCFB Means Tested Bursary Scheme and the Scholarships Programme across two campuses: Wembley and Etihad by providing financial support and a comprehensive enrichment programme to UCFB students.• Line managing Scholarships and Bursaries Assistant, providing leadership and coordination to the team of Events Coordinators in relation to the Bursary Students’ activities; reviewing the work undertaken by the team to make processes more efficient and effective.• Identifying trends and opportunities for student development, designing new scholarships to meet University strategic priorities.• Monitoring, evaluating and reporting on the UCFB Means Tested Bursary Scheme and the Scholarships Programme to the Head of the department. • Developing budget forecasts, monitoring budget spending, reporting to the Heads of student finance and admissions departments.• Reporting and analysing UCFB’s OFFA/Access agreement requirements.• Representing the Marketing Department in the UCFB Equality and Diversity Committee.
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Resolution:Possible
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United Kingdom
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International Affairs
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1 - 100 Employee
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Researcher
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Sep 2015 - Jan 2021
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UCL
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United Kingdom
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Research Services
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700 & Above Employee
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Teaching Assistant with the Global Citizenship Programme/Active Citizenship Strand
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Dec 2015 - Jul 2018
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Fundacja Partners Polska
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Warsaw, Masovian District, Poland
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International Programme Manager
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Sep 2011 - Jun 2015
PROGRAMME MANAGEMENT • Establishing a sound communication flow between the international coordinators (Bulgaria, Estonia, Kenya, and United Kingdom- 4 Development Education Centres), European Commission, governmental educational authorities, schools, universities. • Management of the project, ensuring the implementation and coherence of project activities across partner countries. • Setting and implementing procedures for narrative reporting for project partners. • Management and cooperation with volunteers assisting in project activities. RESEARCH • Cooperation with the Institute of Education, University of London on design and development of an evaluation and research framework for the project. • Consultation of baseline and end of project questionnaires, interview templates, country specific narratives, RISC activities. • Supporting the carrying out of the research component on an ongoing basis and helping with analysis and collating findings to be used in a final report with recommendations for good practice. FACILITATION AND TRAINING DELIVERY • Organizing, designing and delivering training sessions, workshops and seminars for academics, teachers, university and high school students on project themes (Africa, Kenya, global citizenship),human rights, cultural awareness with the aim of developing of core skills: critical thinking, empathy, global awareness. to , global learning, climate change and corporate social responsibility (CSR) • Organizing and facilitating of a seven-day study visit to Kenya for teachers from Poland, Bulgaria and Estonia. ADVOCACY, POLICY& #SOCIAL MEDIA • Participating in cross-sector meetings with officials from Ministry of Foreign Affairs and Grupa Zagranica, participation in working group meeting on global education in Poland. • Management of multilingual project website, YouTube Channel and Facebook profile. • Creation and distribution of quarterly newsletters informing about project activities
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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CTT Leadership Academy Program and Quality Management Training. Philips Quality Specialist
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Dec 2013 - Jun 2014
Monitoring of CSR’s performance by taping, listening to, reviewing and evaluating calls, providing appropriate feedback and coaching to CSR's on quality of service as a part of creating learning experience that equips new and long-term employees with skills and knowledge to excel in their work, participating in meetings with supervisors and Quality Manager to discuss outputs of monitoring.
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eBay Customer Service Specialist
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Jul 2012 - Jun 2014
Responding to business customer queries and complaints via E-mail, communicating with eBP Experts Department with regards to processes and policy application on complex advanced and exceptional cases, identifying gaps in existing procedures and structures and proactive offering of solutions and recommending changes, assisting trainers during workshops and training on the job sessions for new hires.
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Administrative and Finance Specialist
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Dec 2011 - May 2012
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Education
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UCL Institute of Education
Research Doctorate, Global Education -
University of Warsaw
Master of Arts - MA, Political Science and Marketing -
Freie Universität Berlin
Political Science and International Relations