Experience

Ontario Retirement Communities Association (ORCA)

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Manager, Membership, Events, & Sponsorship

  • Jul 2023 - Present

• Member Services Specialist

  • Jun 2021 - Jul 2023

  - Oversee Member and Partner Experiences lifecycle, from recruitment to targeted outreach.- Handle ORCA events' logistics, including vendor securing, budgeting, and staff coordination.- Manage association and event sponsorships, ensuring timely fulfillment of entitlements.- Strategize with VP and Education team for compelling program creation.- Coordinate event communications with Public Affairs Department.- Monitor budget allocations, prepare forecasts and projections for next year.- Analyze membership and event data for informed decision-making.- Provide support on internal projects using my unique skills and insights.- Lead the Commercial Partner Committee, fostering collaboration and decision-making.- Support the Education Advisory Group, promoting educational growth.- Foster stakeholder partnerships, strengthening network and achieving shared objectives. Show less

• Event & Sponsorship Specialist

  • Apr 2018 - Jun 2021

  - Managed logistics for all ORCA events including key conferences and trade shows.- Collaborated with VP and Education team on developing engaging programs.- Partnered with Public Affairs for effective event promotion.- Managed event sponsorship from acquisition to entitlements.- Coordinated logistics for staff and volunteers at events.- Oversaw event budgets, forecasts, and projections.- Tracked and reviewed event analytics for strategy optimization.- Supported internal projects leveraging my skills for success.- Assisted in member services, resolving queries and enhancing satisfaction.-Led the Commercial Partner Committee, facilitating strategic decisions.- Contributed to the Education Advisory Group, supporting its mission. Show less

• Event Planning Coordinator

  • May 2017 - Apr 2018



DoubleTree by Hilton Toronto Downtown

• Canada
• Hospitality
• 1 - 100 Employee

• Catering Sales Manager

  • Sep 2016 - May 2017

  - Liaised with diverse stakeholders in Corporate and Association markets. - Conducted site tours of hotel facilities for prospective clients. - Scheduled in-office visits with clients to nurture relationships. - Customized bookings for clients' specific meeting spaces and accommodation needs. - Liaised with diverse stakeholders in Corporate and Association markets. - Conducted site tours of hotel facilities for prospective clients. - Scheduled in-office visits with clients to nurture relationships. - Customized bookings for clients' specific meeting spaces and accommodation needs.



Homewood Suites by Hilton

• Hospitality
• 700 & Above Employee

• Sales and Catering Coordinator

  • Apr 2015 - Sep 2016

  -Worked closely with clients to organize their meetings and events and provide on-site assistance -Arranged and conducted property site tours for meetings and guest rooms -Processed group inquiries and assisted with booking procedures -Kept track of meeting and group block invoices and payment schedules -Responded to incoming sales leads in a timely and professional manner -Responsible for Manager on Duty shifts -Worked closely with clients to organize their meetings and events and provide on-site assistance -Arranged and conducted property site tours for meetings and guest rooms -Processed group inquiries and assisted with booking procedures -Kept track of meeting and group block invoices and payment schedules -Responded to incoming sales leads in a timely and professional manner -Responsible for Manager on Duty shifts



Banquet Royale Ltd.

• Office Manager and Event Coordinator

  • Jul 2012 - Aug 2013

  - Room set up every week for the up coming events - Providing staff with a detailed breakdown for each event - Keeping track of all end of the month payments, as well as bi-weekly payroll - Fulfilling all office duties - Room set up every week for the up coming events - Providing staff with a detailed breakdown for each event - Keeping track of all end of the month payments, as well as bi-weekly payroll - Fulfilling all office duties