Experience

Praemium

• Australia
• Financial Services
• 200 - 300 Employee

• VMA Portfolio Administrator

  • Jan 2022 - Present



HSBC

• Branch Representative

  • Aug 2015 - Feb 2022

  -Ensure high quality customer service (both for individual and corporate clients)-Open accounts and provide lending services and mortgage quote-Process customer instructions and transactions accurately including dealing with cash-Build and maintain strong relationship with customers-Live and represent the brand; exemplify the five brand attributes of being perceptive, progressive, responsive, respectful and fair, both internally and externally-Conduction of CDD & EDD reviews -Ensure high quality customer service (both for individual and corporate clients)-Open accounts and provide lending services and mortgage quote-Process customer instructions and transactions accurately including dealing with cash-Build and maintain strong relationship with customers-Live and represent the brand; exemplify the five brand attributes of being perceptive, progressive, responsive, respectful and fair, both internally and externally-Conduction of CDD & EDD reviews



Ardshinbank CJSC

• Armenia
• Banking
• 300 - 400 Employee

• Administrative Assistant

  • Nov 2013 - Jul 2015

  The workload includes: management of the docflow of the Chairman; communication of orders to appropriate departments (electronically and paper-based); daily checking of the statuses of those orders using a special software; participation of different committees and sessions, recording of the minutes; setting appointments; answering calls on multiline telephones; assisting visitors and guests; organizing documents. The workload includes: management of the docflow of the Chairman; communication of orders to appropriate departments (electronically and paper-based); daily checking of the statuses of those orders using a special software; participation of different committees and sessions, recording of the minutes; setting appointments; answering calls on multiline telephones; assisting visitors and guests; organizing documents.



M. Kotanyan Institute of Economics of the NAS RA

• Junior Research Scientist at “Fiscal and monetary policies” department

  • Aug 2011 - Nov 2013

  Development of scientific topics , translation of materials related to the tax system.Implementation of instructions given by the immediate supervisor. Development of scientific topics , translation of materials related to the tax system.Implementation of instructions given by the immediate supervisor.