Experience

Wabi House

• United States
• Restaurants
• 1 - 100 Employee

• Host & Server

  • Aug 2021 - Present

  • Trained 8 new employees on the responsibilities of hosting such as seating guests, managing to-go, & reservations • Communicate menu & drink specials to customers daily for additional sales • Handle customer’s complaints by working with management to find the best solution to satisfy customer• Manage seating customers with reservations or walk-ins, using effective communication & organizational skills to ensure an effective smooth flow of the restaurant • Trained 8 new employees on the responsibilities of hosting such as seating guests, managing to-go, & reservations • Communicate menu & drink specials to customers daily for additional sales • Handle customer’s complaints by working with management to find the best solution to satisfy customer• Manage seating customers with reservations or walk-ins, using effective communication & organizational skills to ensure an effective smooth flow of the restaurant



Aria Nails Bar

• Receptionist

  • Mar 2021 - Jun 2021



Midwestern State University

• United States
• Higher Education
• 500 - 600 Employee

• Information Technology Intern

  • Jan 2021 - May 2021

  • Assisted with system installation, problem determination & resolution of classroom modules, application deployment, & general troubleshooting• Worked alongside IT technicians to resolve various issues regarding desktop hardware & software analysis & resolution, as well as system evaluation & upgrades• Learned limited account, limited network, server deployment & group management

• Student Assistant for Fraternity & Sorority Life

  • Aug 2020 - Jan 2021

  • Developed & implemented training programs for 50+ newly initiated Greek members through educational presentations on leadership, services, academic success, & unity• Performed administrative duties such as answering & redirecting calls, operated office equipment, & greeted visitors• Created & designed various social media posts, flyers, & brochures to promote Greek life on campus



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Feb 2019 - May 2021

  • Achieve Cashier of the Month for outstanding overall performances from 47% in December to 99% in May• Improve efficiency by 80% through processing items sold by scanning bar codes & ensure everything is done accurately & efficiently • Enhance excellent customer services by responding to requests efficiently, offering excellent support, & deliver solutions to address needs • Achieve Cashier of the Month for outstanding overall performances from 47% in December to 99% in May• Improve efficiency by 80% through processing items sold by scanning bar codes & ensure everything is done accurately & efficiently • Enhance excellent customer services by responding to requests efficiently, offering excellent support, & deliver solutions to address needs



MOSAIC Cross Cultural Center

• Coordinator for Asian Student Council

  • Sep 2019 - Jun 2020

  • Executed inclusive events once a month that catered to the Asian student population on campus • Facilitated & discussed creative ideas for events with 3 council members through brainstorming & collaborative efforts • Devised plans, processes, & events planning strategies to identify opportunities for improvements • Executed inclusive events once a month that catered to the Asian student population on campus • Facilitated & discussed creative ideas for events with 3 council members through brainstorming & collaborative efforts • Devised plans, processes, & events planning strategies to identify opportunities for improvements



Midwestern State University

• United States
• Higher Education
• 500 - 600 Employee

• Study Abroad Participant

  • Jul 2019 - Jul 2019

  • Completed coursework for International Issues in Business for 1 month in London, UK• Completed a research paper titled "Challenges Students with Physical Disabilities Must Overcome When Studying Abroad in the U.K.", incorporating what I learned, & how as a potential HR professional, I can find ways to provide accommodations to people in need.• Challenged myself to new ideas, culture, & expanded my knowledge on international business practices • Completed coursework for International Issues in Business for 1 month in London, UK• Completed a research paper titled "Challenges Students with Physical Disabilities Must Overcome When Studying Abroad in the U.K.", incorporating what I learned, & how as a potential HR professional, I can find ways to provide accommodations to people in need.• Challenged myself to new ideas, culture, & expanded my knowledge on international business practices