Senior Sales Executive

• Sep 2021 - Present

Services Sales Executive

• Jun 2019 - Aug 2021

- Overseeing customer account management, including negotiating contracts and closing agreements to maximise profits- Operating as the lead point of contact for any and all matters specific to the accounts- Analysing and reporting the progress of monthly/quarterly initiatives- Developing new business with existing clients or identifying areas of improvement

Assistant to Customer Care Manager

• Jun 2017 - Jun 2019

- Assist to deliver excellent technical services & improve customer satisfaction- Handle administrative works- Translate technical documentation- Onsite support as per requested- Undertake logistic assistance for Customer Care Team

English Teacher (Part-time)

• Oct 2016 - Jun 2019

English communication teaching & IELTS preparation for all levels English communication teaching & IELTS preparation for all levels

Principle Assistant

• Apr 2017 - May 2017

- Assist in Curriculum Department; be in charge of delivering training proposals for individuals, level courses and corporations ; preparing training agendas and training reports- Undertake & supervise school operation management; partnership meeting and liaison- Generate & promote marketing strategies; prepare marketing materials, presentations- Support in customer consultation - Support trainers in delivering the lessons - Assist in Curriculum Department; be in charge of delivering training proposals for individuals, level courses and corporations ; preparing training agendas and training reports- Undertake & supervise school operation management; partnership meeting and liaison- Generate & promote marketing strategies; prepare marketing materials, presentations- Support in customer consultation - Support trainers in delivering the lessons

International Marketing Assistant - International Office

• Nov 2015 - Feb 2016

- Generate & promote partner liaison in Vietnam market- Assist in the preparation of brochures, newsletters, mailshots including writing contents- Assist Enrichment Officer to plan and deliver social program activities- Conduct market research & data analysis of competitors in UK- Undertake social media marketing for Global Society of international students - Assist general administrative duties & student conversion activities- Assist the team with induction/enrollment to welcome new students- Attend recruitment events to provide experience current student perspective.

Research Administrator / Overseas Civil Subcontract Team

• Feb 2013 - Sep 2014

- Assist in identifying target markets and potential clients- Carry out background research and maintaining an up to date database.- Conduct market research, telephone survey & email marketing- Prepare content and mailing lists for email and marketing campaigns.- Develop & maintain relationship with local and foreign subcontractors for upcoming projects- Interpret professional meetings and conferences- Undertake general administrative tasks - Assist in identifying target markets and potential clients- Carry out background research and maintaining an up to date database.- Conduct market research, telephone survey & email marketing- Prepare content and mailing lists for email and marketing campaigns.- Develop & maintain relationship with local and foreign subcontractors for upcoming projects- Interpret professional meetings and conferences- Undertake general administrative tasks

Teaching Assistant (Part-time)

• Sep 2012 - Jan 2013

- Assist native teachers at class of children at ages of 5 - 14- Keep records and updates students' performance to parents - Assist native teachers at class of children at ages of 5 - 14- Keep records and updates students' performance to parents

Event Marketing Assistant

• Jan 2010 - Jan 2013

- Assist in event planning & implementation- Lead administration team and operation team - Provide proposals; liaise with clients, creatives and agencies for implementation support- Generate & promote marketing contents on social media and website- Handle secretarial tasks, administrative & accounting affairs - Assist in event planning & implementation- Lead administration team and operation team - Provide proposals; liaise with clients, creatives and agencies for implementation support- Generate & promote marketing contents on social media and website- Handle secretarial tasks, administrative & accounting affairs