ANH PHẠM

Customer Success Executive at Bizzi Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN

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Credentials

  • Microsoft Certified Office Specialist: Office Excel 2010
    Microsoft
    Jun, 2015
    - Nov, 2024
  • Microsoft Certified Office Specialist: Office Word 2010
    Microsoft
    Jan, 2015
    - Nov, 2024
  • Content Marketing Certified
    HubSpot Academy
    Sep, 2021
    - Nov, 2024
  • Social Media Certified
    HubSpot Academy
    Sep, 2021
    - Nov, 2024
  • Google Display Network Certificate
    Google Digital Garage
    Sep, 2021
    - Nov, 2024
  • Google Shopping Advertising Certificate
    Google Digital Garage
    Sep, 2021
    - Nov, 2024
  • Google Video Advertising Certificate
    Google Digital Garage
    Sep, 2021
    - Nov, 2024

Experience

  • Bizzi Vietnam
    • Vietnam
    • Software Development
    • 1 - 100 Employee
    • Customer Success Executive
      • May 2022 - Present

  • LEDVANCE
    • Germany
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Sale & Marketing
      • Aug 2019 - Present

      Work as Trade Marketing - Organizing and building product line and brand strategy in the distribution system: promotions, product giveaways, customer conferences,... - Working with the partners to implement marketing activities - Managing Social Media Channels: creating content for posts Work as Sale Admin - Support Sale team for managing customer data, tracking KPI and sales report - Customer service: consulting and responding to customers - Give product consultation and quotation to customer - Arrange product delivery and warranty Show less

  • Foody
    • Vietnam
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Account Agent - Table Now
      • Dec 2018 - Mar 2019

      Tablenow.com - Work according to the set KPI. - Take care of old customers and look for potential customers. - Consulting and signing contracts with merchants (FnB). - Connecting and consulting customers about the company's services - Implement, monitor and report effectively the reservation programs and offer solutions to ensure meeting the needs and goals of the customer Tablenow.com - Work according to the set KPI. - Take care of old customers and look for potential customers. - Consulting and signing contracts with merchants (FnB). - Connecting and consulting customers about the company's services - Implement, monitor and report effectively the reservation programs and offer solutions to ensure meeting the needs and goals of the customer

  • CÔNG TY TNHH BAKEHOUSE VIỆT NAM
    • Ho Chi Minh City, Vietnam
    • Waitress
      • Nov 2017 - Nov 2018

Education

  • Ton Duc Thang University
    Bachelor of Business Administration - BBA, Business Administration and Management, General

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