Experience

New Digitals

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• Data Analyst & Webshop Manager

  • Jul 2022 - Present

  — Cost and margin control lead: implemented and managing new cost tracking tools (cost per order, cost per SKU)— Implemented new KPIs for margins and developed performance informed processes— Leads the governance and maintenance of the webshops infrastructure and product availability processes— Uses digital analytics tools to investigates pain points, improve customer experience on our webshops, and follow up on our main KPIs (Analytics, Hotjar)— Project Manager - Pricing Strategy— Customer service lead for our own webshops (FR/DE) and for the client (France)— Recruits, guides and takes charge of interns with the team leader Show less

• Customer Service France

  • Mar 2022 - Jun 2022



International Criminal Court

• Netherlands
• Administration of Justice
• 700 & Above Employee

• Intern

  • Feb 2020 - Jul 2020

  Protection Strategies Unit - Office of the Prosecutor - Monitoring events using social media and press, - Conducting open source research, - Drafting risk assessment analysis, - Creation of databases based on OSINT, - Use of HP Records Manager. Protection Strategies Unit - Office of the Prosecutor - Monitoring events using social media and press, - Conducting open source research, - Drafting risk assessment analysis, - Creation of databases based on OSINT, - Use of HP Records Manager.



Dods Political Intelligence

• United Kingdom
• Information Services
• 100 - 200 Employee

• Intern

  • Jan 2019 - Jul 2019

  Political Consultant - Monitoring social media and French institutional websites using the software WebWatcher, - Composition of alerts to send in near-real time to clients based on their interests, - Writing and sending transcripts, summaries and concept notes of debates held in the French Assembly and Senate, - Translation of concept notes from French to English. Political Consultant - Monitoring social media and French institutional websites using the software WebWatcher, - Composition of alerts to send in near-real time to clients based on their interests, - Writing and sending transcripts, summaries and concept notes of debates held in the French Assembly and Senate, - Translation of concept notes from French to English.



Office of the Prefect of the Vosges Department

• Epinal, France

• Intern

  • Jul 2017 - Jul 2017