Solutions Architect

• Mar 2022 - Present

Salesforce Architect

• Jun 2021 - Feb 2022

• Lead and manage a team of developers and responsible for the technical aspect of implementing e-Commerce solutions on Salesforce B2C Commerce Cloud and Service Cloud. • Focused on the architectural design and implementation of customised Salesforce solutions for client. • Successfully launched multiple e-Commerce Sites with end-to-end integration with third-party cloud solutions. • Lead and manage a team of developers and responsible for the technical aspect of implementing e-Commerce solutions on Salesforce B2C Commerce Cloud and Service Cloud. • Focused on the architectural design and implementation of customised Salesforce solutions for client. • Successfully launched multiple e-Commerce Sites with end-to-end integration with third-party cloud solutions.

Assistant Manager - Information Technology, Digital Commerce, HOME+

• Oct 2020 - Jun 2021

• Lead and managed a team of 10 developers to implement API-first architecture with 60+ APIs for the HomePlus e-commerce platform and the roll out of HomePlus Mobile App.• Coach and mentor junior team members, provide feedback on individual’s performance and lead the team to meeting senior management’s expectations.

Assistant Manager - Information Technology Transformation, Residential Services

• May 2020 - Sep 2020

• Managed digital transformation projects focusing on revamping business-critical legacy systems.• Directed stakeholder management, coordination with senior management, engaging with third-party vendors, and overseeing project negotiations and vendor performances.

Senior Consultant

• Jun 2018 - Apr 2020

• Negotiated and liaise between business teams, development teams, and support teams, to achieve project defined milestones and deliverables.• Translated business user concepts and ideas into comprehensive business requirements and design documents.• Identified roadblocks, developing solutions for timely implementation and escalating issues as needed.• Oversaw project teams and ensured project implementation is on track.

Business Analyst

• Jan 2016 - May 2018

Officer, Program Management Office

• Nov 2013 - Aug 2015

• Assisted in project implementation, including the collection of requirements, system analysis and design, system development and testing• Responsible for system documentation and delivery of user training • Liaised with clients to ensure smooth launch and delivery of projects and provided support to ad hoc projects and assignments

Software Engineer

• Aug 2012 - Oct 2013

Part-time Developer

• Jun 2011 - Jun 2012