Experience

America's Best Contacts & Eyeglasses

• United States
• Retail
• 700 & Above Employee

• Optician

  • Mar 2023 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Area Manager II, Operations

  • Oct 2022 - Present

  -Support, mentor, and motivate hourly workforce- Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

• Area Manager I, Operations

  • Jun 2021 - Oct 2023

  -Responsible for overseeing the operations of a specific area within an Amazon fulfillment center. Managing a team of associates and ensuring that all tasks are completed in a timely and efficient manner. -Monitor performance metrics and take corrective action as needed-Analyze data to identify trends and opportunities for improvement



Macy's

• United States
• Retail
• 700 & Above Employee

• Jewelry Sales Associate

  • Dec 2020 - May 2021

  -Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment. -Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches. -Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment. -Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches.



Delaware State University

• United States
• Higher Education
• 700 & Above Employee

• Summer Academy Peer Mentor

  • May 2019 - Apr 2020

  Assisted incoming freshman with the transition from high school to college • Implemented the Summer Academy protocol with students • Managed day to day agendas and task while assuring students were actively participating Assisted incoming freshman with the transition from high school to college • Implemented the Summer Academy protocol with students • Managed day to day agendas and task while assuring students were actively participating



State of Delaware

• United States
• Government Administration
• 700 & Above Employee

• Human Resources Intern

  • Jun 2019 - Aug 2019

  -Conducted Research on 360 performance review for the Diversity and Inclusion Project - Administer or change benefits, health plans, retirement plans, etc. -Conducted Research on 360 performance review for the Diversity and Inclusion Project - Administer or change benefits, health plans, retirement plans, etc.