Experience

Self employed

• Denmark
• Information Technology & Services
• 500 - 600 Employee

• Technical Support Analyst

  • Jan 2023 - Present



Karma Group Global

• Indonesia
• Hospitality
• 400 - 500 Employee

• IT Support Engineering

  • Sep 2009 - Present

  Work as IT Help Desk Engineer for Karma Group Bali, specific duties mainly in Hardware and System Support. Maintain Sale and Marketing Office Automation such as Microsoft Office (2007/2010/2013/2016) and Operating System Windows (Windows 7/Windows 10) and Mac OS, Mailing System (Microsft Outlook and Gmail), Manage Server (File and Print, Database, Messaging, User security, Firewall, Anti virus). Internet Connectivity managed by Mikrotik (Bandwith Management, Firewal,VPN), LAN/WAN Network (Router, Hub, Switch,Wireless Access Point) and Wiring installation, Hardware/Software /CCTV/PABX/UPS installation,Settings and maintenance. Network monitoring performance (LAN/WAN, Internet Communication). Inhouse Computer Assembly. Dealing with Internet Service Provider (Maintenance Service) and third party Computer Vendor (Spare part, Hardware Upgrade and Printer Services) Show less