National Retention, Corporate Development

• Apr 2022 - Present

Finance Manager, F&I

• Nov 2020 - Apr 2022

OMVIC Certified, Automotive Law & Ethics This role covers the responsibility of analyzing credit reports, being able to recognize a conventional deal and turning it over accordingly, alongside performing client credit assessments. Communicate directly with lenders and financial institutes regarding credit applications and submissions to obtain the best approval while ensuring lender stipulations are fulfilled. Structure deals in accordance with lender and dealership guidelines, inclusive of extended products such as protection packages and extended warranties. Prepare and process all documentation for final client delivery including auto insurance, licensing and registration, vehicle transportation and finally, accurately booking deal. Show less

Brand Ambassador and Sales

• Oct 2018 - Oct 2020

Accountable for driving the business through expertise on 5 vendor lines; Alexander Wang, Derek Lam, Rag & Bone, See by Chloe and Cinq a Sept, while providing an exceptional shopping experience for clients. Responsible for technical knowledge of product and education for other SFA Associates, product feedback to the vendors and advanced client and business development skills related to individual sales for the brands. Elected as a committee member for the Health & Safety Board in 2019. Elected as Secretary for the Health & Safety Board in 2020. HERO Award Recipient for April 2019 and July 2019: This award is voted upon by SFA management, client reviews and staff members to celebrate a Style Advisor that has exemplified the meaning of excellent client service. Show less

Creator, Art Director

• Jun 2014 - Oct 2019

Here at Milki Media, we’re not just marketers, we’re a group of innovative entrepreneurs prepared to utilize our skills, knowledge and experience to help support other entrepreneurs and small businesses in creating a brand that’s in perfect alignment with their vision. Marketing isn’t so much about what you say or do. In today’s fast-paced world, effective marketing is about how you make people feel. For businesses, having a powerful online brand is essential, and partnering with Milki Media means partnering with a creative team whose mission is to understand our clients’ needs and craft customized solutions to help support their success and ensure their vision comes to life. Show less

Senior Manager

• 2009 - 2018

How do you appreciate and acknowledge your clients? This is an easy and effective customer appreciation and retention tool. I work with professionals who have a need to follow up, keep in touch and appreciate their past and present clients through using an online system called SendOut Cards. You work hard to find your clients. You want to keep them, use SOC. How do you appreciate and acknowledge your clients? This is an easy and effective customer appreciation and retention tool. I work with professionals who have a need to follow up, keep in touch and appreciate their past and present clients through using an online system called SendOut Cards. You work hard to find your clients. You want to keep them, use SOC.

Office Management & Executive Assistant

• Jul 2015 - Nov 2016

-Conduct administrative tasks associated to new and ongoing projects, including website development and monthly newsletters; -Provide support to four district managers by preparing and proofreading all correspondence, communications and other documents; -Facilitate delegation of tasks from the DM to other sales managers, calendar management and booking appointments; -Accident and Sickness Licensed -Conduct administrative tasks associated to new and ongoing projects, including website development and monthly newsletters; -Provide support to four district managers by preparing and proofreading all correspondence, communications and other documents; -Facilitate delegation of tasks from the DM to other sales managers, calendar management and booking appointments; -Accident and Sickness Licensed

Social Media Account Manager

• 2013 - 2014

The LLG coaches clients in maximizing their potential through social media, relationships, systems and technology. Responsibilities consist of; -Creating and managing all social networks including Facebook & Google+ Pages, Twitter, Instagram, Pinterest and LinkedIn accounts; -Ensuring all platforms are updated on a daily basis and that messaging is timely and relevant; -Managing monthly client calls and tracking social media reports and statistics. The LLG coaches clients in maximizing their potential through social media, relationships, systems and technology. Responsibilities consist of; -Creating and managing all social networks including Facebook & Google+ Pages, Twitter, Instagram, Pinterest and LinkedIn accounts; -Ensuring all platforms are updated on a daily basis and that messaging is timely and relevant; -Managing monthly client calls and tracking social media reports and statistics.

Sales Administrator

• Feb 2012 - Sep 2013

Empire Communities is an award-winning, multifaceted builder/developer specializing in low- and high-rise residential communities across Ontario. As a sales administrator, within the Stoney Creek-Victory Community, I am responsible for greeting and assessing clients needs while preparing and distributing sales literature. When a client is committed to purchase a home, I ensure all documents are correctly completed, including the agreement of purchase and sale, as well as all necessary steps to fulfill the transaction. Show less

Marketing Coordinator

• 2010 - 2012

Whether you're a new business owner or have an establish business, Serious Monkey provides affordable solutions for web, logo and graphic design. Along with custom web development such as content management platforms, e-commerce, blogs and start-up ideas. On July 23rd, 2010, we hosted Hamilton's first Mind Your Business Unconference. It's become very clear that the new social world is changing the way companies communicate and do business. This event brought the Greater Hamilton Business community together for a night full of synergistic conversation and entertainment. Show less

Receptionist

• 2007 - 2009

Along with managing all inbound calls, I provide administrative support to the sales, service and parts department while responsible for logging and filing company sales, service and operations documentation. In addition, to ensure a positive experience, all prospective clients are warmly greeted and treated with the highest level of customer service. Along with managing all inbound calls, I provide administrative support to the sales, service and parts department while responsible for logging and filing company sales, service and operations documentation. In addition, to ensure a positive experience, all prospective clients are warmly greeted and treated with the highest level of customer service.