Experience

The Modern College of Design
• United States
• Higher Education
• 1 - 100 Employee
• Director of Student Services

  • Jul 2023 - Present


Dayton School of Medical Massage

• Higher Education
• 1 - 100 Employee

• Director of Student Services/Placement

  • Apr 2017 - Jul 2023

  Reports Directly to the Owner/President of the Company * Oversee the Student Services/Placement role for 5 schools * Travel as needed to all 5 campuses * Weekly zoom meetings with my team to ensure all campuses are running smoothly and brainstorm between campuses for any help needed for students * Train and help out across all departments as needed * Guide and mentor all students from enrollment to graduation * Liaison between student, clinic director and instructor from enrollment to graduation * Work closely with the Clinic Directors to ensure all students are completing all requirements in the Student Massage Clinic * Responsible for all students completing all assignments, all program hours and keeping their grade point average at a 70% or higher * Responsible for placing at least 70% of all graduates in a massage position after graduation * Seek out employment opportunities to present to students, * Conduct all Orientation classes for incoming students * Organize 7 career days for 3rd semester students before graduation * Organize and facilitate 7 graduations a year * Develop relationships with all students to ensure their success in the massage program and beyond. Show less



Cincinnati School of Medical Massage

• United States
• Higher Education
• 1 - 100 Employee

• Office Manager/Student Services

  • Jan 2014 - Apr 2017

  Reports directly to the Director of Marketing & Operations and the President. Assists the Administration in daily operations of School campus, as well as providing general student services to school population. SPECIFIC DUTIES AND RESPONSIBILITIES  Ensure enrolled students meet documentation requirements:  Create/maintain permanent student files  Conduct orientation of new students  Accept and post all student payments and clinic monies;  Enter and monitor student attendance  Participate in Attendance Probation process.  Work with students to keep further absences to a minimum  Place student on probation  Generate and track student status reports  Monitor student progress weekly  Serve as Placement Coordinator Show less


Synergy Chiropractic & Acupuncture
• Medical Practices
• 1 - 100 Employee
• Marketing/PR

  • Apr 2013 - Nov 2013


Holten Wellness Center

• United States
• Hospitals and Health Care

• Marketing

  • Sep 2007 - Mar 2013

  Seek all advertising/PR/marketing sales for business growth Responsible for increasing all new patient visits into the facility Ad creation for all print media Coordination of all internal and external marketing events Script writing for all on air media Creation of monthly marketing report to include new patient visits, resources and advertising expenditures Through successful marketing strategies I obtained 107% increase in new patient visits over the last calendar year Seek all advertising/PR/marketing sales for business growth Responsible for increasing all new patient visits into the facility Ad creation for all print media Coordination of all internal and external marketing events Script writing for all on air media Creation of monthly marketing report to include new patient visits, resources and advertising expenditures Through successful marketing strategies I obtained 107% increase in new patient visits over the last calendar year



2005 - 2007 Work Flow One

• Account Correspondent

  • Aug 2005 - Aug 2007

  Received and responded to customer calls regarding customer service issues Made outgoing service related calls to customers and Sales Executives Worked closely with Sales Managers for order processing and new customer orientation Processed production orders through the system and distribution to vendors Processed requisition transactions, including editing of products and shipping codes Trained/assisted entry and navigation into NFM and SA Filing, order entry, and inventory management Show less



2003 - 2004 Better Business Bureau

• Administrative Assistant

  • Mar 2003 - Aug 2007

  All administrative duties to the Director of Membership and Sales staff Contact person for over 3,500 members Created and Maintained databases in Excel All financial reports for Director of Membership and Sales staff Coordinated and constructed prestigious yearly awards banquet for all Greater Dayton/Miami Valley businesses Entrusted with confidential materials All administrative duties to the Director of Membership and Sales staff Contact person for over 3,500 members Created and Maintained databases in Excel All financial reports for Director of Membership and Sales staff Coordinated and constructed prestigious yearly awards banquet for all Greater Dayton/Miami Valley businesses Entrusted with confidential materials



2003 LexisNexis

• Customer Service Technical Representative

  • Aug 2003 - Aug 2005

  Provided first level technical support of LexisNexis suite of products Coordinated customer support of LexisNexis websites and Internet connectivity First level support for complex software support calls Expert liaison for advanced technical support for customer service calls Researched and analyzed networking, internet and server issues under heavy demand and time sensitive deadlines Interfaced with internal and external clients to support test products Provided first level technical support of LexisNexis suite of products Coordinated customer support of LexisNexis websites and Internet connectivity First level support for complex software support calls Expert liaison for advanced technical support for customer service calls Researched and analyzed networking, internet and server issues under heavy demand and time sensitive deadlines Interfaced with internal and external clients to support test products



Better Business Bureau

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Administrative Assistant

  • May 2003 - May 2005

  All administrative duties to the Director of Membership and Sales staff Contact person for over 3,500 members Created and Maintained databases in Excel All financial reports for Director of Membership and Sales staff Coordinated and constructed prestigious yearly awards banquet for all Greater Dayton/Miami Valley businesses Entrusted with confidential materials All administrative duties to the Director of Membership and Sales staff Contact person for over 3,500 members Created and Maintained databases in Excel All financial reports for Director of Membership and Sales staff Coordinated and constructed prestigious yearly awards banquet for all Greater Dayton/Miami Valley businesses Entrusted with confidential materials



LexisNexis

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Technical Representative

  • Jan 2000 - May 2003

  Provided first level technical support of LexisNexis suite of productsCoordinated customer support of LexisNexis websites and Internet connectivityFirst level support for complex software support callsExpert liaison for advanced technical support for customer service calls Researched and analyzed networking, internet and server issues under heavy demand and time sensitive deadlinesInterfaced with internal and external clients to support test products

• Customer Support

  • 2001 - 2003