Experience

RogersGray, A Baldwin Risk Partner
• United States
• Insurance
• 100 - 200 Employee
• Human Resources Consultant

  • Jul 2023 - Present


Belknap Landscape LLC

• United States
• Facilities Services
• 1 - 100 Employee

• Human Resources Manager

  • Sep 2011 - May 2023

  Gilford, New Hampshire, United States • Improved employee relations competency through coaching managers on how to utilize critical thinking and empathy when handling employee grievance allegations. • Reduced attrition by adjusting hiring philosophy to hire for culture rather than to fill a spot in desperation or for a skill set. • Worked with executive team to implement strategic plan initiatives • Created and implemented succession plan to foster employee growth and create a bullpen for upcoming supervisors and… Show more • Improved employee relations competency through coaching managers on how to utilize critical thinking and empathy when handling employee grievance allegations. • Reduced attrition by adjusting hiring philosophy to hire for culture rather than to fill a spot in desperation or for a skill set. • Worked with executive team to implement strategic plan initiatives • Created and implemented succession plan to foster employee growth and create a bullpen for upcoming supervisors and management team • Investigated and resolved employee grievance allegations • Wrote, updated and maintained company policies • Ensured State and Federal regulation compliance • Managed workers’ compensation process • Investigated workplace safety concerns and recommended improvements • Coordinated and facilitated all-employee meetings • Enhanced onboarding process through implementation of online safety training program • Worked with broker to negotiate best insurance plans and premiums • Managed open enrollment • Researched and implemented additional employee benefits such as employee discount program and employee assistance program • Ensured annual employee reviews were completed • Recruited, interviewed and hired applicants Show less



InnSeason Resorts

• United States
• Hospitality
• 1 - 100 Employee

• Assistant General Manager/Human Resources Rep.

  • Aug 2003 - Jun 2011

  Lincoln, NH Assistant General Manager • Managed Executive Housekeeper and Front Desk Manager, along with their respective staff. • Assisted managers in creating the yearly department budgets. • Worked with managers to identify any budget concerns and create a plan of action to correct any concerns. • Assisted in creating and executing the schedule for renovations. • Worked with V.P. of Resort Services to create effective marketing packages. • Handled escalated owner/guest… Show more Assistant General Manager • Managed Executive Housekeeper and Front Desk Manager, along with their respective staff. • Assisted managers in creating the yearly department budgets. • Worked with managers to identify any budget concerns and create a plan of action to correct any concerns. • Assisted in creating and executing the schedule for renovations. • Worked with V.P. of Resort Services to create effective marketing packages. • Handled escalated owner/guest issues. • Worked with the front desk staff to reconcile any errors on daily paperwork. • Worked with managers to investigate any associate misconduct and create appropriate discipline plan. Human Resources Specialist April 2010 – June 2011 (in addition to AGM duties) • Printed associates weekly time card punches and distributed to managers for corrections. • Inputted time card corrections and benefit time being used. Submitted completed time cards to the Payroll Specialist. • Maintained all employee files. • Maintained the Human Resource binders, to include forms; I-9, EOE, Worker’s Comp, Benefits. • Filed and completed follow-up with the resort insurance company regarding employee accidents. • Work closely with Worker’s Compensation Insurance company to get injured associates back to work in a timely manner. • Created and conducted employee new hire orientation. • Reviewed and responded to New Hampshire Employment Security claims. Show less