Experience

Shepeard Community Blood Center
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Senior Accounting Clerk

  • Jun 2019 - Present


TaxSlayer, LLC

• United States

• Customer Support Professional - Seasonal

  • Nov 2018 - Apr 2019

  Provide support to to clients in relation to installation, setup, configuration, networking and troubleshooting 2016, 2017 and 2018 programs. Answer tax questions and assist clients with rejections and the steps to correct them. Log all contact with clients in management system. Create Tier 2 orders for any technical issues that can not be resolved through all other avenues. Work closely in a team environment to obtain answers and share knowledge to assist on calls. Provide support to to clients in relation to installation, setup, configuration, networking and troubleshooting 2016, 2017 and 2018 programs. Answer tax questions and assist clients with rejections and the steps to correct them. Log all contact with clients in management system. Create Tier 2 orders for any technical issues that can not be resolved through all other avenues. Work closely in a team environment to obtain answers and share knowledge to assist on calls.


Certified Appliance Repair
• United States
• Individual and Family Services
• Claims Coordinator

  • Jul 2010 - Dec 2017


Augusta Sportswear

• United States
• Retail Apparel and Fashion
• 300 - 400 Employee

• Credit Specialist

  • Jan 2007 - Jun 2010

  Reviewed credit records to evaluate histories used in the approval or denial of lines of credit. Collected outstanding payments. Performed clerical and administrative tasks. Reviewed credit records to evaluate histories used in the approval or denial of lines of credit. Collected outstanding payments. Performed clerical and administrative tasks.



Doctor’s Hospital

• United States

• Account Coordinator

  • May 1991 - May 2005

  Supported outside management company as well as the Food Service and Housekeeping Departments by performing a wide range of clerical and administrative duties. Managed reporting of cash and bank reconciliations. Compiled financial, auditing and accounting reports detailing accounts payable, accounts receivables and profit/losses. Completed quarterly forecast and monthly financial reviews. Prepared employee evaluations and advised employees on benefits. Processed payroll and any related documents for hourly and management staff. Show less