Experience

PairSoft

• United States
• Software Development
• 1 - 100 Employee

• Professional Services Operations Manager

  • May 2022 - Present



BDO USA

• United States
• Accounting
• 700 & Above Employee

• Credit Analyst

  • Jan 2021 - May 2022



WhiteOwl

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Supervisor

  • Apr 2014 - Jan 2021

  - Onboarding for new and existing client projects - Assisting the Professional Services leadership in improving processes and implementing new procedures - Pre-sales support around onboarding and capacity projections - Cloud tenant deployment and fulfillment - Creation and documentation of procedures - Project manager on projects where a consultant was not required - Resource scheduling and allocation - Ad hoc reporting - Player coach - supervising Project… Show more - Onboarding for new and existing client projects - Assisting the Professional Services leadership in improving processes and implementing new procedures - Pre-sales support around onboarding and capacity projections - Cloud tenant deployment and fulfillment - Creation and documentation of procedures - Project manager on projects where a consultant was not required - Resource scheduling and allocation - Ad hoc reporting - Player coach - supervising Project Coordinator - Billing & Collections Show less - Onboarding for new and existing client projects - Assisting the Professional Services leadership in improving processes and implementing new procedures - Pre-sales support around onboarding and capacity projections - Cloud tenant deployment and fulfillment - Creation and documentation of procedures - Project manager on projects where a consultant was not required - Resource scheduling and allocation - Ad hoc reporting - Player coach - supervising Project… Show more - Onboarding for new and existing client projects - Assisting the Professional Services leadership in improving processes and implementing new procedures - Pre-sales support around onboarding and capacity projections - Cloud tenant deployment and fulfillment - Creation and documentation of procedures - Project manager on projects where a consultant was not required - Resource scheduling and allocation - Ad hoc reporting - Player coach - supervising Project Coordinator - Billing & Collections Show less



Premier Protective Services

• Security and Investigations
• 1 - 100 Employee

• Executive Assistant

  • 2009 - 2013

  Accounts Receivable Management o Prepare bills and generate invoices based on time reported by staff o Record invoices entries into QuickBooks o Execute first and second level collections o Run and prepare weekly AR Aging reports for management o Record cash receipts into QuickBooks o Record cash deposit record into QuickBooks and physically execute the deposit at the bank Accounts Payable Management o Record bills into QuickBooks o Run and prepare weekly… Show more Accounts Receivable Management o Prepare bills and generate invoices based on time reported by staff o Record invoices entries into QuickBooks o Execute first and second level collections o Run and prepare weekly AR Aging reports for management o Record cash receipts into QuickBooks o Record cash deposit record into QuickBooks and physically execute the deposit at the bank Accounts Payable Management o Record bills into QuickBooks o Run and prepare weekly Payments Due report for management o Generate Vendor payment checks out of QuickBooks Customer Service o Handled first level customer service calls o Resolved scheduling conflicts and managed job logistic during emergency calls o Provided remote Concierge services to high-profile celebrity accounts Sales & Marketing o Draft and Design Brochures using Microsoft Publisher o Draft and Design Presentations using Microsoft PowerPoint o Create original Copy for the web site and all other marketing material o Prepare proposals to prospects including the calculation of costs based on job specifications Administrative o Scheduled and coordinated all company meetings and events o Coordinated Travel plans for executives and high profile clients o Filing Show less Accounts Receivable Management o Prepare bills and generate invoices based on time reported by staff o Record invoices entries into QuickBooks o Execute first and second level collections o Run and prepare weekly AR Aging reports for management o Record cash receipts into QuickBooks o Record cash deposit record into QuickBooks and physically execute the deposit at the bank Accounts Payable Management o Record bills into QuickBooks o Run and prepare weekly… Show more Accounts Receivable Management o Prepare bills and generate invoices based on time reported by staff o Record invoices entries into QuickBooks o Execute first and second level collections o Run and prepare weekly AR Aging reports for management o Record cash receipts into QuickBooks o Record cash deposit record into QuickBooks and physically execute the deposit at the bank Accounts Payable Management o Record bills into QuickBooks o Run and prepare weekly Payments Due report for management o Generate Vendor payment checks out of QuickBooks Customer Service o Handled first level customer service calls o Resolved scheduling conflicts and managed job logistic during emergency calls o Provided remote Concierge services to high-profile celebrity accounts Sales & Marketing o Draft and Design Brochures using Microsoft Publisher o Draft and Design Presentations using Microsoft PowerPoint o Create original Copy for the web site and all other marketing material o Prepare proposals to prospects including the calculation of costs based on job specifications Administrative o Scheduled and coordinated all company meetings and events o Coordinated Travel plans for executives and high profile clients o Filing Show less



Beauty Schools of America

• 1176 SW 67th Ave, Miami, FL 33144

• Instructor

  • 2006 - 2009

  • Trained, motivated and supervised employees • Developed budgets, proactive planning and marketing • Taught textbook curriculum and practical application • Trained, motivated and supervised employees • Developed budgets, proactive planning and marketing • Taught textbook curriculum and practical application



FLA Orthopedics

• Advertising Services
• 1 - 100 Employee

• Systems Supervisor

  • 2001 - 2006

  • Help Desk for all departments • Installed / uninstalled software • Maintenance for all hardware and peripherals • Ran and distributed daily reports • Ad hoc reporting using Cognos Quiz and Crystal Reports • Ran, stored, and restored daily backup tapes • Created and maintained Access databases • Managed all end of month and end of year processes • Inventory and purchasing • Documentation of procedures • Player coach - supervising two helpdesk staff • Training • Help Desk for all departments • Installed / uninstalled software • Maintenance for all hardware and peripherals • Ran and distributed daily reports • Ad hoc reporting using Cognos Quiz and Crystal Reports • Ran, stored, and restored daily backup tapes • Created and maintained Access databases • Managed all end of month and end of year processes • Inventory and purchasing • Documentation of procedures • Player coach - supervising two helpdesk staff • Training