NC REAL ESTATE INSTRUCTOR & TUTOR

• Jan 2022 - Present

NC & SC REALTOR®️ & Owner of Carolina Connections Realty by eXp Realty

• Mar 2018 - Present

Independent Sr. Director, Recruiter & Trainer, Mary Kay Cosmetics

• Sep 2001 - Present

• Exceeded team sales goals consistently promoting myself to the top 1% of the organization. • Lead Company Recruiter & Director ranking among Top 3% in company consistently for 12+ years • Mentored & led a sales force of 500+ Sales Associates and Directors • Solidly led my personal team & personal leadership team to Unit Retail Sales exceeding $1.5M. • Selected Best products based on customer needs, product specifications and applicable regulations. • Planned and executed sales meetings and quarterly sales training events (both live & Web-based technology options) • Built solid relationships with customers, team members & the community to promote long term business growth. • Recruited New Consultants and initiated the new hire paperwork process and launch process for success. • Networked with industry contacts, association memberships and B2B. • Delivered powerful presentations at National Company Sponsored Sales Conferences regarding leadership growth, mastering the basic skills essential for success and motivating the masses for action. • On-Going Education & Attendance of various sales training outlets to bring back best practice leadership. • Raised brand awareness through consistent marketing efforts and product campaign launches via various media forms. • Coordinated and participated in promotional activities and trade shows for lead generation & product awareness. • Devised email strategies, including segmenting strategies, welcome email auto responders and training drip campaigns. • Cultivated and managed relationships with key clients, vendors and community partners. • Led daily, weekly and monthly coaching, counseling and feedback sessions. • Reviewed sales and activity reports to measure productivity and meet company performance targets.

VP of Sales Operations

• Jul 2020 - Sep 2021

VP Operations, NC & SC REALTOR®️, Broker

• Mar 2017 - Apr 2018

Director of Sales, Operations & Recruiting - CONSULTANT

• Jan 2017 - Mar 2017

Director of Sales and Business Development

• Aug 2016 - Dec 2016

• Led, Managed and Accountable (LMA) for inside & outside real estate sales team. Coached agents through the full circle sales process from contact to close (dials, meaningful conversations, client appointments set, appointments met, loyalty agreements signed, contracts written and contracts closed). ❖ Optimized lead conversions to a 32% growth rate 4th qtr. through goal setting sessions, group skills training, strategic tracking programs, 1-1 coaching conversations and eliminating obstacles & barriers • Mentored & communicated TLG team sales goals, progress updates, victories & strategies to maximize sales, weekly sales meetings, 1-1 mentoring & new hire best practices. ❖ Celebrated 80% of the team exceeding their monthly sales volume goals Sept – Dec 2016 • Designed and invoked a new 13-week income producing quarterly tracker booklet where agents tracked daily, weekly, monthly & quarterly numbers. ❖ Exceeded 4th Qtr. “forecasted” net income by 300%, offsetting the company YTD DEFICIT. • Crafted an improved company recruiting process with the creative implementation of a systemized candidate interview tracking system that included: enticing job posts, recruiting packets, in-house meet & greet group events, tactical phone screen processes, candidate RPRS assessments, face-to-face interview guidelines, reference checks, “team-meets” and an extended offer if RPRS. ❖ 400% increase in candidate applications using multiple career sites and more exposure on Linked In. • Created a “90-Days Launch to Lift Off” Agent success program with 30-60-90 Day benchmark intervals. Agents were given tools, an intro to TLG core values & BA systems & processes, an appointed agent mentor, role-playing, skills development book studies & required weekly/monthly coaching time with me for feedback and review. • Defined and implemented a “Red Carpet Welcome” for all first day agents to mirror our World Class customer service approach.

Educational Recruiter & Sales Consultant

• Aug 1994 - Aug 2016

• Ambassador Representative for 100+ speaking engagements yearly and pointed students to timely, relevant information about academic and personal support services available at the college. ❖ Celebrated as Top Recruiter/High lead generator & Steller Presenter with Raving audience reviews • Educated & Encouraged Students through lectures, discussions and demonstrations in English, Math and various Life & Interpersonal Skills, as well as the forecasted job market trends and predictions for future success.

Annual Fund & Alumni Loyalty Coordinator

• Nov 2002 - Oct 2003

• Developed and implemented increased customer/donor awareness through email, social media awareness, alumni relations and direct mail campaigns using strategic analyzation of cultural, social and demographic data. • Served as the “Public Face” for the University Advancement Office to donors, alumni & business support partners. ❖ Spearheaded record-breaking donor proceeds (52% Increase) at the Annual fundraising event with corporate table sponsorships, diversifying donated auction items for higher bid yields and individual event ticket sales.

Senior Account Executive

• Jan 2000 - Feb 2002

• Appointed as Key Account Contact for a client-specific team working with the Top-Level Executives, Directors of Marketing & Sales, In-House IT Team, Territory Managers & 100+ Sales Field Representatives. • Executed strategic in-house team and client based needs consultation working with a proprietary retail sales data collection tool to methodically share detailed information and calculated timeline status of all programs and projects. • Analyzed timely incoming & outgoing data to perform overall client management initiatives, strengthen relationships between the client & their channel partners and engage in the day-to-day reporting initiatives and user relationships. • Administered 15-20 client specific grower, retailer and distributor program processing and fulfillment, including calculated check rebate payouts between $20-$30M annually. • Engaged collaborative quality control measures with other account teams in multiple review processes of program calculations and coding, thorough documented explanations and written client project specifications and changes. • Documented all aspects of client program fulfillment initiatives, timelines, processes that included the update of program procedures, data changes & transfers and the segmentation process. • Provided program analysis data reports with recommendations for sales force up-selling and retention opportunities.

Program Director - Continuing Education & Pre-Licensing (Real Estate/Insurance/Banking)

• Aug 1995 - Dec 1999

• Directed all real estate, insurance and banking continuing education & pre-licensing corporate extension programs spanning over multi-campus locations with approximately 100+ employees & contracted instructors, an average of 100+ career enhancement programs and approximately 700+ students per semester. Program operations included; the recruiting of new instructors and student enrollees, new hire orientation & training, program sales & marketing, budget management and recommendations, campus expansion initiatives for the entire CE division and ensuring all NC State Board compliance requirements were met. ❖ Grew program enrollment by 38% in external corporate markets my first 18 months by offering new, more relative programming to meet timely educational needs, specific corporate niche request & on-site corporate classroom options. ❖ Expanded recruiting efforts though networking and seeking out highly compelling, successful superstar business executives to offer higher caliber talent to our more elite clients. ❖ Increased program rating reviews by 2-Stars with student e-mail survey feedback, in class end of course reviews, unannounced instructor drop in class presentation observations and periodic follow up calls at session conclusions. ❖ Introduced more than 100+ new classes, certification programs and career enhancement opportunities. • Developed, planned, evaluated and revised course content and materials (on-going as State requirements & laws changed). • Cultivated deep community relationships to recruit stellar instructors and build the corporate business sector. • Responsible for balancing a $1.2+ Million Budget with weekly and monthly updates on ROI, class enrollment stats, instructor retention, office supplies, marketing & print material costs and staff payroll budget.

Sr. Marketing Manager

• Jun 1994 - Jul 1995

• Launched new company system enhancements and business growth strategies based on forecasted techniques & strategic planning to verify sales and profitability of all products, lines and services. • Coordinated and participated in promotional activities and trade shows for both existing clients & networking arenas. • Partnered with the communications team to drive internal company initiatives, guiding principles & global mission. • Directed the recruiting, hiring, training and performance reviews for all departmental marketing and sales staff and supervised their daily activities and NC State compliance conduct in all matters.