Experience

VG Systems LLC, A HUBZone Company
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Dynamics Architect

  • Oct 2023 - Present


Health Quality Innovators (HQI)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Data Administrator

  • Jun 2022 - Oct 2023

  • Served as internal developer for applications created using Microsoft Power Platform• Used Agile methodology to handle upgrades for all Power Automate flows and Power Apps• Performed all customizations and security operations for Dataverse tables• Acted as team lead when working on projects with contractors• Held consultations with internal product owners for business process automation opportunities

• IT Specialist

  • Jul 2021 - Jun 2022

  • Designed and created ticketing system that was used across 6 internal departments• Leveraged Azure Logic Apps to automatically submit hospital and facility data to CMS (Centers for Medicare and Medicaid) via REST API• Automated recruitment process for external business partners via Customer Voice and Power Automate• Maintained Dynamics 365 CRM database• Created user accounts, prepared laptops, and onboarded new team members• Automated various IT processes

• IT Intern

  • May 2018 - Jul 2021

  • Assisted with development of Dynamics 365 CRM Database• Designed and implemented an internal alert system that will send text messages and emails to employees• Created solution for integrated internal employee recognition platform• Hosted multiple company-wide training sessions on various IT topics• Provided on-site and remote support for hardware and software of Windows 10 clients• Created IT department documentation



Enterprise

• Mexico

• Driver

  • Jun 2017 - Aug 2017

  •Drove vehicles from return location to cleaning/servicing location •Drove serviced vehicles to ready line area and park for easy access by customers as directed by management •Delivered vehicles to other locations as directed by management, such as licensee locations, rail yard, auction sites, body shops, or other corporate locations •Moved vehicles to different areas of the lot or facility as needed and directed by management •Drove vehicles from return location to cleaning/servicing location •Drove serviced vehicles to ready line area and park for easy access by customers as directed by management •Delivered vehicles to other locations as directed by management, such as licensee locations, rail yard, auction sites, body shops, or other corporate locations •Moved vehicles to different areas of the lot or facility as needed and directed by management



BookHolders

• United States
• Accounting

• Data Entry Clerk

  • Jan 2017 - May 2017

  •Handled cash and credit card transactions to secure successful sales •Pitched potential sale of textbooks/books to customers to promote business for the company •Shipped and handled books in order to save funds and create sustainability for the company •Categorized books on book shelves to confirm inventory and book location •Handled cash and credit card transactions to secure successful sales •Pitched potential sale of textbooks/books to customers to promote business for the company •Shipped and handled books in order to save funds and create sustainability for the company •Categorized books on book shelves to confirm inventory and book location