Angelo Mikhael
Oracle NetSuite Application Consultant at Digital.Trends at Digital.Trends- Claim this Profile
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Bio
Credentials
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Microsoft Professional Program in Front-End Web Development
UdacitySep, 2020- Nov, 2024 -
Data analysis challanger
UdacityAug, 2020- Nov, 2024 -
Python: Working with Predictive Analytics
LinkedInAug, 2020- Nov, 2024 -
Using Python with Excel
LinkedInJul, 2020- Nov, 2024 -
SQL Essential Training
LinkedInMar, 2020- Nov, 2024 -
Learning Data Analytics
LinkedInFeb, 2020- Nov, 2024 -
Lean Six Sigma: Define and Measure Tools
LinkedInNov, 2019- Nov, 2024 -
Six Sigma Foundations
LinkedInNov, 2019- Nov, 2024 -
Getting Things Done
LinkedInOct, 2018- Nov, 2024 -
Managing Your Time
LinkedInOct, 2018- Nov, 2024 -
Thinking Like a Leader
LinkedInSep, 2018- Nov, 2024
Experience
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Digital.Trends
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Egypt
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IT Services and IT Consulting
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1 - 100 Employee
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Oracle NetSuite Application Consultant at Digital.Trends
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Jun 2021 - Present
Implement and configure Oracle NetSuite for clients. Train end-users in specific modules of ERP applications Provide post-sales support as needed. Collect requirements, analyze businesses and execute process workshops. Identify, develop and integrate NetSuite solution to meet predefined requirements interacting with clients, sales, and technical consultants. Prepare necessary project documentation associated with an implementation like manuals, customer query data, issue logs, and their resolution. Identify and develop business processes and demonstrate good reports. Develop and enforce collaborative working relationships with customers. Lead process reviews and application configuration discussions with clients. Customer business advisory
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Careem
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United Arab Emirates
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Software Development
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700 & Above Employee
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Executive Agent Global Captian Connect
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Mar 2017 - Present
- Maintains communication equipment by reporting problems. - Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures - Updates job knowledge by studying new product descriptions; participating in educational opportunities. - Meet one-on-one with solution providers specific to your current project needs - Attend workshops and sessions for team knowledge - Maintain the SL & monitor the CRM activity daily - Maintains communication equipment by reporting problems. - Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures - Updates job knowledge by studying new product descriptions; participating in educational opportunities. - Meet one-on-one with solution providers specific to your current project needs - Attend workshops and sessions for team knowledge - Maintain the SL & monitor the CRM activity daily
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Orange
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Egypt
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Customer Care – Orange Prepaid 110
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Nov 2013 - Dec 2014
- Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. - Accomplishes technical and organization mission by completing related results as needed. - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. - Accomplishes technical and organization mission by completing related results as needed.
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Education
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2008 - 2013
Cairo University
Bachelor's degree, Law
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