Experience

Skypass Travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Supervisor

  • Aug 2016 - Present

  Airline ticket issuance on Sabre and Amadeus GDS. Interaction with clients over phone calls, e-mails and chats. Handling enquiries for ticketing of International and Domestic US geographies. Conducting training new joiners and refresher trainings for all team members. Airline ticket issuance on Sabre and Amadeus GDS. Interaction with clients over phone calls, e-mails and chats. Handling enquiries for ticketing of International and Domestic US geographies. Conducting training new joiners and refresher trainings for all team members.



JR TECHNOLOGIES

• Greece
• Airlines and Aviation
• 1 - 100 Employee

• Team Supervisor

  • Mar 2014 - Aug 2016

  Airline Ticketing for Sky Bird Travels, USA. Knowledge of Sabre and Amadeus GDS. Airline Ticketing for Sky Bird Travels, USA. Knowledge of Sabre and Amadeus GDS.



NIIT Technologies Limited

• India
• Information Technology & Services
• 700 & Above Employee

• Senior Test Engineer

  • Sep 2008 - Nov 2012

  Testing e-Ticket Functionality and creating PNRs and Activating the Carrier profile for new carriers and carrier migrations as per carrier requirement which involves doing the set ups both in Live and Test systems and also updating the Carrier Maps/DCSP Settings which control the functions activated for a particular carrier. Activating e-Ticketing functionalities and setting up new Points of Sale as per requests sent by our clients – Sabre, Abacus and INFINI. Updating the Dig-Up Tables in the Sabre Reservation System as per mail request. Assisting in testing for projects as required by Business Analysts. Handling STA Updates for Student ticketing. Maintaining Daily and weekly Statistic Reports. Co-ordination with the Clients and taking necessary actions to solve issues/queries. Show less