Experience

e&e Technical Consultants, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • May 2018 - Present

  Harrisburg, Pennsylvania Area



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Production Project Manager

  • Jul 2016 - Apr 2018

  Lancaster, Pennsylvania Area • Develop and manage large number of quarterly production schedules based on directives from internal and external clients and the SEC. • Utilization of an agile project management methodology requiring continuous analysis to mitigate constraints of shifting schedules and resource workloads. • Manage and track account demands, and all additional staff and system: activities, issues, risks, and decisions as they relate to the various teams. • Facilitate… Show more • Develop and manage large number of quarterly production schedules based on directives from internal and external clients and the SEC. • Utilization of an agile project management methodology requiring continuous analysis to mitigate constraints of shifting schedules and resource workloads. • Manage and track account demands, and all additional staff and system: activities, issues, risks, and decisions as they relate to the various teams. • Facilitate project and production status meetings with internal and external clients and vendors. • Communicate production impacting details to management. • Manage off cycle system and process enhancements, documentation and template standardization. Show less



Metro Bank

• United States
• Banking
• 700 & Above Employee

• Project Manager

  • Feb 2011 - Feb 2016

  Harrisburg PA • Managed multiple projects related to various strategic business needs simultaneously in a matrix organizational structure with cross functional business collaboration. • Managed projects including hardware and product implementations, software releases and upgrades, footprint migration, IT infrastructure upgrades and enhancements. • My core strengths come from my IT background which includes: application development, support, and report building, MS SharePoint design, hardware… Show more • Managed multiple projects related to various strategic business needs simultaneously in a matrix organizational structure with cross functional business collaboration. • Managed projects including hardware and product implementations, software releases and upgrades, footprint migration, IT infrastructure upgrades and enhancements. • My core strengths come from my IT background which includes: application development, support, and report building, MS SharePoint design, hardware procurement and tracking, workflow design, telecommunications, contract analysis, staff management, mentoring and training co-workers on products and project management methodology. • Utilized an enterprise waterfall project management methodology through the project lifecycles ensuring key metrics and milestones are met. • Developed RFP’s, conducted scoring and business analysis based on requirements met by potential vendors, schedule demos, ultimately leading the project team to a vendor with the most viable solution. • Oversaw contract negotiations, review of SOW’s, assisted in negotiating SLA’s, working with the client, the vendor and client counsel. • Worked with sponsors and stakeholders to develop and document requirements for projects while utilizing my strong leadership skills to build sound relationships to ensure alignment to the project’s objectives and the business’s strategic objectives. • Defined the scope of projects in collaboration with project sponsor and stakeholders, and determine the objectives and measures upon which the project will be evaluated at completion. • Created detailed work breakdowns to identify all activities necessary to complete project as well as activity sequences and project schedule to effectively organize the project plan and allocate resources. • Utilized a formal risk assessment methodology with the project team to capture, measure, and mitigate risks.

• Application Support Analyst / Project Manager

  • Dec 2009 - Oct 2012

  Harrisburg PA • Managed and administered internal and customer facing applications. • Performed assessment and analysis of application business problems and work processes. • Manage application upgrade/release projects following the standards set by the PMO. • MS SharePoint Designer/Administrator: Design/maintain extensive project portfolio site used by PMO/Management team and many other SharePoint sites used across the corporation.

• IT Project Coordinator

  • Apr 2006 - Dec 2009

  Harrisburg PA • Managed IT related projects following the PMI standards and guidelines. • Created documents/procedures and instituted the five phase PM methodology. • Mentored co-workers in Project Management. • Developed applications from initiation to implementation during corporate conversion. • Designed and maintained the MS SharePoint site used during conversion by internal and external employees/vendors

• IT Administration & Coordination

  • Apr 2003 - Apr 2006

  Harrisburg, Pennsylvania Area • Headquarters move: Actively assisted in close out of several offices and hardware roll-out to new location. • Manage hardware, software, Telco and service contracts with numerous vendors. • Hardware procurement and tracking. • Managed help desk staffing schedule. • Provided move, add, change, level 1 & 2 technical support to employees. • Telecommunications billing analyst and records keeping. • Trained employees on company systems.



M&T Bank

• United States
• Financial Services
• 700 & Above Employee

• Telecommunications Billing Analyst

  • Jun 1989 - Apr 2003

  Harrisburg, PA ● Corporate wireless liaison providing assistance to 1K plus users. ● Analyze and approve payment for telecommunication billing covering a five state area. ● Maintain 6K plus voice and data circuit records in an Access database. ● Provide job training and support to co-workers. ● Work with Telco vendors and provide technical support to end users.