Angelique Lica Lucas
Quality Manager at THG Titan Helicopter Group- Claim this Profile
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Bio
Experience
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THG Titan Helicopter Group
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South Africa
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Airlines and Aviation
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1 - 100 Employee
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Quality Manager
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Jul 2023 - Present
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Group Quality Administrator
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Feb 2023 - Present
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TEPSA
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Mexico
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Retail Office Equipment
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1 - 100 Employee
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Flight Coordinator
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Sep 2020 - Dec 2020
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Indwe Aviation
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France
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Civic and Social Organizations
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Assistant Base Manager
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Feb 2018 - Feb 2020
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Titan Helicopter Group
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South Africa
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Airlines and Aviation
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1 - 100 Employee
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Operations Controller
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Nov 2016 - Feb 2018
• Overseeing all operations on Namibian, Nigerian and Cape Town bases; • Compiling daily, weekly, monthly and annual reports and stats on operations on bases; • Rostering, leave management and training contracts for operational staff; • Liaising with primary clients and providing customer service; • Operational planning of existing and new contracts/projects; • Calculating quotes and invoices for existing and new projects; • Fleet management and tracking; • Managing operational staff on all bases. Show less
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TFASA
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South Africa
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Office Manager/Quality Representative
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May 2014 - Oct 2016
• Assisting in the overall management of the TP School; • Providing administrative, and general social and wellness support to the Head of the Test Pilot School, instructors and students; • Capturing, storing and interpretation of all flight school data and information; • Facilitated supportive services foreign students to address special concerns and ease the transition during extended period of study in South Africa; • Liaising with other healthcare professionals such as district nurses and GPs in the treatment of students; • Implementing and ensuring occupational safety and risk management standards is met within the school; • Ensuring qualitative service delivery and client satisfaction of all students, passengers, contractors and staff; • Managing support services such as transport, finances, meals, medical, safety, etc. in order for operations to run smoothly and efficiently; • Coordinating and conducting monthly quality assurance audits and creating checklists for audits; • Preparing operational bases for annual SACAA audits; • Creating appointment letters, contracts and other relevant HR forms for the school’s files; • Communicating tactfully with SACAA’s ATO and licensing departments relevant to the conduction of TFASA Flight Operations, including the maintenance of the Training Manuals, Emergency Response Plan, and Safety Management System; • Developing, in conjunction with the Head of the TP School, financial plans and budgets covering the courses and monitoring expenses; • Coordinating functions/meetings for the company and affiliated professional organisations; • Creating and distributing official letters on behalf of the Head of the TP School; • Ad-hoc support of courses in the TP School; • Performing marketing duties including website development, designing newsletters, advertisements, signs and other printable media. Show less
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Graphic Designer
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Mar 2011 - Mar 2014
• Responsible for designing of various media including signs, banners, business cards, posters and flyers, • Calculated costing of products and assisted in managing the budget, • Marketed the company via social networking, building of a website and printed media, • Coordinated all correspondence with clients via telephone and electronic mediums, • Ordered supplies from various suppliers and researched new potential suppliers, • Printed and cut signage materials such as vinyl, videoflex and business cards. Show less
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Western Illinois University
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United States
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Higher Education
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700 & Above Employee
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Assistant Women's Tennis Coach
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Aug 2006 - May 2008
• Developed student athletes on the Division 1 level by using effective coaching techniques to critique and improve student athletes' skill and performance during the sports competition;• Promoted success of student athletes by identifying and recruiting only those student athletes who are qualified to compete academically and athletically at the NCAA Division 1 level;• Enforced team discipline and policies by providing guidance and counsel to student athletes;• Ensured program operations and integrity by assisting with daily operations and management; adhering to and enforcing all policies and procedures required by the Athletics Department, Conference, and NCAA;• Assisted the athletic trainers in designing rehabilitation programs for injured players;• Developed strength and conditioning programs for athletes and community supporters;• Increased public support of athletic teams by hosting athletic community events for ages 3 to 80. Show less
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Fitness Assistant
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May 2005 - Aug 2006
• Assisted in establishing general and safety policies and procedures for patrons and fitness staff;• Designed and implemented creative group programs benefiting students (ages 17 to 25) and enhancing their social skills and self-esteem;• Developed employee health programs to increase productivity and decrease overuse injuries;• Successfully increased participation in health incentive programs by over 100% and special events by engaging special populations through the creation of programs geared towards them;• Organized and evaluated special health and wellness events such as triathlons, 5K’s and health fairs; • Focused on marketing strategies in order to promote overall exposure of programs and services which included creating promotional materials such as flyers, educational materials and newsletters;• Developed individualized and generalized exercise prescriptions for a variety of clients including those with arthritis, lower back pain, diabetes, heart conditions, cancer and sports and overuse injuries;• Promoted personal training packages and increased sales of packages;• Improved the performance of personal trainers and group fitness instructors through instruction and in-house training;• Oversaw and assisted personal trainers and fitness instructors in their daily operations; • Programmed and coordinated fitness class schedules and fitness meetings; • Recorded and filed daily financial transactions including payroll and leave records. Show less
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McDonough District Hospital
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Cardiac Rehabilitation Intern
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May 2005 - Aug 2005
• Rehabilitated patients with cardiac and pulmonary conditions pre- and post operation; • Used 12 lead electrodes to monitor and assess ECG rhythms; • Monitored oxygen levels and blood pressure; • Attended consultations with patients in regards to prescribed medications; • Received training on patient risk management and practices for the prevention of infectious diseases within a hospital setting; • Organised health and wellness programs for the prevention of cardiac and pulmonary diseases in the community; • Ensured patient service delivery satisfaction by conducting surveys and interviews. Show less
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Education
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Western Illinois University
Master of Science - MS, Kinesiology and Exercise Science -
Arkansas State University
Master of Science - MS, Kinesiology and Exercise Science -
Gordon State College (official)
Associate of Arts - AA, Psychology -
SAQA
Master of Science - MS, Health Sciences and Social Services