Angeline Ellson
CRM Implementation Project Manager at Futures Housing Group- Claim this Profile
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Bio
Peter Allen
Angeline provides an excellent foundation to any team as she is mature, unflappable and knows how to make sure all the details of delivery of an operational plan or project are in place. She is excellent with people - either empowering and supporting junior staff or helping to manage senior staff and keep them on board. Angeline was a crucial part of my team at Derby and she would be an asset to any organisation.
Peter Allen
Angeline provides an excellent foundation to any team as she is mature, unflappable and knows how to make sure all the details of delivery of an operational plan or project are in place. She is excellent with people - either empowering and supporting junior staff or helping to manage senior staff and keep them on board. Angeline was a crucial part of my team at Derby and she would be an asset to any organisation.
Peter Allen
Angeline provides an excellent foundation to any team as she is mature, unflappable and knows how to make sure all the details of delivery of an operational plan or project are in place. She is excellent with people - either empowering and supporting junior staff or helping to manage senior staff and keep them on board. Angeline was a crucial part of my team at Derby and she would be an asset to any organisation.
Peter Allen
Angeline provides an excellent foundation to any team as she is mature, unflappable and knows how to make sure all the details of delivery of an operational plan or project are in place. She is excellent with people - either empowering and supporting junior staff or helping to manage senior staff and keep them on board. Angeline was a crucial part of my team at Derby and she would be an asset to any organisation.
Experience
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Futures Housing Group
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United Kingdom
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Non-profit Organization Management
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100 - 200 Employee
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CRM Implementation Project Manager
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Oct 2020 - Present
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University of Derby
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United Kingdom
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Higher Education
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700 & Above Employee
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Head of Strategic Projects
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Sep 2017 - Oct 2020
Key responsibilities:- Programme Manager for University Cultural Transformation Programme & Project Manager for key cultural transformation projects reporting directly to the Vice-Chancellor’s Executive.- Establishing a more sophisticated approach to business engagement across all areas of the university and roll out of B2B CRM.- Providing leadership & strategic direction to task & finish teams across the university, mobilising people and resources to deliver agreed strategic outcomes. - Strategic lead on key university initiatives e.g. Clearing, CRM, B2B engagement. Providing strategic direction and guidance to projects.
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Head of Marketing Services
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May 2014 - Aug 2017
Key responsibilities:- Provide strategic and inspirational leadership to the Marketing department. Promote and embed a culture of continuous improvement. Build positive relations with senior colleagues. Manage teams within marketing & university wide project teams. - Strategic lead and advisor on all aspects of CRM/CX development and implementation, including technical and functional development, CRM strategy and co-ordination of all CRM activity through the whole customer journey. Represent the university in relevant User Groups; including enhancement identification and knowledge sharing with relevant user base.- Oversight of the university’s international marketing activity including direct recruitment, agents & partnerships.- Fully integrated marketing campaigns. Lead key university research projects to inform strategy e.g. PG fees setting.
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Head of Operations & Delivery
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Oct 2013 - Apr 2014
- Management & leadership of teams within marketing e.g. Campaigns, Digital, Design. Driving team reshaping & restructuring to meet business needs.- Fully integrated marketing/recruitment campaigns. UK & international, undergraduate & postgraduate recruitment, online/distance learning student recruitment.- Digital: social media strategy, web development, digital campaign development.- Design & photography: managed internal design department servicing all university design needs. Brand development & brand guardian.
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Marketing Manager
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Oct 2006 - Sep 2013
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Marketing Executive
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May 2004 - Aug 2006
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Office Manager
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May 2003 - May 2004
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Marketing Coordinator
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Jun 1999 - Apr 2003
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Education
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1998 - 1999
University of Derby
BA (Hons), Business Management -
1996 - 1998
University of Derby
HND, Business Management
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