Experience

Conquer Paralysis Now

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Executive Assistant

  • Jan 2023 - Present



The Allen Team at Patton Allen Real Estate (formerly Keller Williams Realty)

• Asheville, North Carolina, United States

• Executive Assistant

  • Sep 2015 - Sep 2022

  Assisted CEO, owner, and sales team with calendar and database management Aligned schedules for team meetings, planned agendas, prepared materials and presentations, ordered catering, secured meeting space, took detailed notes, and followed up on post meeting action items Coordinated and executed monthly client and team events Drafted itineraries, secured reservations, and managed all aspects of CEO and owner’s personal and professional travel Planned and designed social media, email, and print marketing content and boosted follower engagement Managed office inventory / vendor relations and oversaw the timely, accurate processing and payment of invoices Represented CEO and owner with clients, business partners, and vendors through all channels of communication Coordinated real estate transactions and ensured clients received “five star” service experiences Hired, trained, and supervised administrative team, including full time transaction coordinator and virtual assistant, onboarded sales associates, and acted as liaison between administrative / sales and leadership team Produced a living office manual and internal company website for scalability and adherence to policies and procedures Ensured team goals were consistently met through detailed tracking of sales volume and various other metrics Designed and implemented systems that grew revenue 20% year over year Created and applied annual budget, tracked ROI, and decreased expenses / cost of sale by 15% at onset Launched boutique real estate brokerage startup and established systems for firm insurance and licensure retention, business development, revenue growth, and agent onboarding including development of training programs Expanded leadership and operations skill set through coaching (Ops Boss 1:1 Elite Coaching; Next Level Wealth Executive Coaching) and trainings (Keller Williams’ BOLD - advanced business and time management strategies; Career Visioning – recruiting, training, and talent retention)



Oberman & Rice Law Firm

• Law Practice
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2012 - Sep 2015

  Provided firm’s partners with administrative support including scheduling appointments, drafting legal documents, and dictation / transcription Corresponded with clients, court employees, officers of local law enforcement agencies, and business partners through all channels of communication Trained new hires including support staff, legal clerks / interns, and attorneys Provided firm’s partners with administrative support including scheduling appointments, drafting legal documents, and dictation / transcription Corresponded with clients, court employees, officers of local law enforcement agencies, and business partners through all channels of communication Trained new hires including support staff, legal clerks / interns, and attorneys



Self-Employed

• Executive / Personal Assistant

  • Mar 2011 - May 2012

  Prepared business and personal travel itinerariesSubmitted expense and trip reportsDevised systems to manage employers’ schedules and expensesFacilitated studio returns (costume) for HBO’s True Blood seasons four and fiveAnticipated and executed employers’ needs related to personal shopping, enquiries, and home organization / management

• Nanny

  • Jun 2008 - May 2012

  Used knowledge of developmentally appropriate practices to nurture children’s social, emotional, physical, and cognitive developmentDevised and implemented routines and schedules Tutored in various subjects (elementary, middle, and high school levels) Aided in administration of daily pediatric medical treatmentsManaged household needs including personal shopping, meal preparation, home organization, and general upkeep