Experience

The Bee Heat & AC

• United States
• Consumer Services

• Dispatcher

  • Apr 2022 - Present



Just Sod

• United States
• Restaurants

• Administrative Assistant

  • Mar 2021 - Apr 2022



Grandma's Handyman Service, Inc.

• Administrative Assistant Office Manager

  • 2015 - 2020

  (Company Sold.)• Invoiced and Billed both residential and commercial projects.• Maintained Accounts Receivable tasks such as remittance collection, analyzation, resolved billing discrepancies, and performed data entry for the entire company.• Vetted and interviewed candidates, hired, trained, and dismissed technicians and personnel.• Delegated technicians and assisted when needed for residential and commercial projects.• Utilized Adobe Photoshop and other computer programs to create ads and promote the company on various platforms.• Maintained Accounts Payable for the entire company.• Communicated and problem solved daily with office staff, technicians, and clients through phone, email, and face-to-face.• Handled conflict resolutions and ensured customer satisfaction



Bed Bath and Beyond

• United States

• Customer Service Sales Associate

  • 2013 - 2014

  • Maintained inventory records and ordered merchandise.• Increased productivity and sales within multiple departments.• Ensured monetary transaction accuracy.• Assisted customers with locating desired merchandise and provided them product information. • Maintained inventory records and ordered merchandise.• Increased productivity and sales within multiple departments.• Ensured monetary transaction accuracy.• Assisted customers with locating desired merchandise and provided them product information.



UCCS STUDENT FINANCIAL SERVICES

• STUDENT ASSIST II

  • 2012 - 2013

  • Verified student accounts and located delinquent accounts utilizing skip tracing programs.• Performed remittance collection, analyzation, and data entry.• Completed weekly, monthly, and quarterly account reconciliation.• Ensured customer satisfaction through phone line and email. • Verified student accounts and located delinquent accounts utilizing skip tracing programs.• Performed remittance collection, analyzation, and data entry.• Completed weekly, monthly, and quarterly account reconciliation.• Ensured customer satisfaction through phone line and email.