Experience

Cloud Theory

• United States
• Software Development
• 1 - 100 Employee

• Business Analyst

  • Jan 2017 - Present

  • Work with project manager to gather system requirements for Salesforce implementations • Create and deliver function specifications and business process design • Execute incoming support requests and administrative tasks. Create and run reports for end user clients • Assist with the creation of system training materials and documentation • Implement and configure various components in Salesforce.com • Complete functional system tests and coordinate defect resolution process Show less



Professional Artists Canada Inc.

• Administrative / Logistics Coordinator

  • Apr 2015 - May 2016

  • Coordinated and maintained production and delivery schedules with warehouse, suppliers, distributors and retailers • Coordinated social media using various online platforms • Supervised inventory ordering and shipping for Canada, USA and Europe warehouses • Coordinated shipments for all incoming and outgoing orders for warehouse inventory, retail sales as well as wholesale orders, web-based fulfillments, international retailers and distributors • Attended international tradeshows and events to promote brand and create new relationships with prospective clients. • Followed up regularly with clients, retailers and distributors to ensure accurate fulfilment of orders • Responsible for invoicing clients and collection of payment information Show less



Mango

• United States
• Social Networking Platforms
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2013 - Jul 2013

  • Established and maintained customer relationships by providing exceptional sales and after-sales service • Responsible for cleanliness and upkeep of store merchandise and store floor • Responsible for meeting daily, weekly and monthly sales goals • Established and maintained customer relationships by providing exceptional sales and after-sales service • Responsible for cleanliness and upkeep of store merchandise and store floor • Responsible for meeting daily, weekly and monthly sales goals