Paralegal

• Jun 2021 - Present

• Interact regularly with clients, including participation in meetings with clients, or prospecting for new ones, • Participate and participate actively in communication related tasks, such as branding, improving, and enriching the website, advertising, • Prepare and/or finalise the work of the attorneys/consultants • Interact with the respective administrations • Keep files and archives, both in electronic and paper form • Other tasks necessary to the functioning of the firm • Interact regularly with clients, including participation in meetings with clients, or prospecting for new ones, • Participate and participate actively in communication related tasks, such as branding, improving, and enriching the website, advertising, • Prepare and/or finalise the work of the attorneys/consultants • Interact with the respective administrations • Keep files and archives, both in electronic and paper form • Other tasks necessary to the functioning of the firm

Customer Relations Specialist

• Oct 2015 - Jun 2021

Customer Relations Specialist

• Oct 2015 - Oct 2015

• Communicating effectively (verbal and written) with passengers, handling and resolving diverse claims• Responding to customer queries/comments/feedback on Social Media platforms, ensuring high levels of customerexperience.• Completing tasks related to customer claims, following not only the airline manual but also own initiative, adjustingaccordingly to each unique situation and ensuring Aegean’s brand consistency at the same time.• Completing administrative tasks, shorting out daily correspondence, logging communications and keeping thedatabase up-to-date, organising internal information• Making effective use of all internal systems, Amadeus, world-tracer, ALMS, CM, Conversocial, keeping abreast of allsystem updates• Following and achieving daily and monthly key performance indicators (KPIs) Show less

Scout Lead

• Sep 2013 - Sep 2015

As a Model Scouting Manager I was Eligible for: • Developing relationships with new and existing partners (clients, photographers, models, creative agents) • Liaising with international markets, dealing with clients and co-agents • Issuing and managing written correspondence • Communicating with stakeholders, coordinating castings-shootings-special bookings • Managing the Social Media platforms As a Model Scouting Manager I was Eligible for: • Developing relationships with new and existing partners (clients, photographers, models, creative agents) • Liaising with international markets, dealing with clients and co-agents • Issuing and managing written correspondence • Communicating with stakeholders, coordinating castings-shootings-special bookings • Managing the Social Media platforms

Associate Sales Manager

• Nov 2011 - Aug 2013

• Providing sales services to high profile customers by building genuine relationships • Maintaining store and window visual merchandising • Monitoring in store and window display • Operating tills-handling cash, credit and telephone payments • Providing sales services to high profile customers by building genuine relationships • Maintaining store and window visual merchandising • Monitoring in store and window display • Operating tills-handling cash, credit and telephone payments

Event Organiser

• Sep 2011 - Mar 2013

Organising events including monthly parents' evenings, regular social parties and sports events within a London based nursery. Providing hospitality at events for parents and children, including meeting and greeting and maintaining close relationships with customers. Administration duties include; maintaining nursery and customer records and files, handling admissions and adhering to organisational procedures. Organising events including monthly parents' evenings, regular social parties and sports events within a London based nursery. Providing hospitality at events for parents and children, including meeting and greeting and maintaining close relationships with customers. Administration duties include; maintaining nursery and customer records and files, handling admissions and adhering to organisational procedures.

Nursery Assistant

• Jul 2011 - Mar 2013

Organising and running activities for groups of children. Observing and recording child development. Maintaining and adhering to structured daily and weekly schedules. Organising and running activities for groups of children. Observing and recording child development. Maintaining and adhering to structured daily and weekly schedules.

Sales Assistant/Receptionist

• Jun 2005 - Sep 2008

Advising customers, organising sales displays and responding to customer feedback. Liaising with customer services and responding to customer issues and complaints. Completing duties within the childcare team and supporting children's education. Providing sales, customer services and procurement roles, for a book retailer. Organising the store's presence at an annual Summer Exhibition. Providing sales, customer services and procurement roles. Maintaining orders and customer accounts for a book retailer. Providing daily welcoming and client interface duties, telephone support and customer services. Performing sales and customer services roles in a hotel based retailer store. Show less