Angelica Vos
Product Manager at essDOCS- Claim this Profile
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English Full professional proficiency
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French Limited working proficiency
Topline Score
Bio
Dimosthenis Kalaitzis
Angelica's contribution during our time in Amdocs was invaluable and made our day to day lifes as the engineering team much more enjoyable. Angelica will definitely help your product reach it's best form.
Dimosthenis Kalaitzis
Angelica's contribution during our time in Amdocs was invaluable and made our day to day lifes as the engineering team much more enjoyable. Angelica will definitely help your product reach it's best form.
Dimosthenis Kalaitzis
Angelica's contribution during our time in Amdocs was invaluable and made our day to day lifes as the engineering team much more enjoyable. Angelica will definitely help your product reach it's best form.
Dimosthenis Kalaitzis
Angelica's contribution during our time in Amdocs was invaluable and made our day to day lifes as the engineering team much more enjoyable. Angelica will definitely help your product reach it's best form.
Credentials
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Professional Scrum Product Owner II (PSPO II)
Scrum.orgJun, 2021- Oct, 2024 -
Product Management: Building a Product Roadmap
LinkedIn -
Professional Scrum Master II (PSM II)
Scrum.org
Experience
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essDOCS
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Malta
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Transportation, Logistics and Storage
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1 - 100 Employee
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Product Manager
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Nov 2021 - Present
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Amdocs
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United States
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Software Development
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700 & Above Employee
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Product Owner - Business Process Analyst
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Jul 2019 - Oct 2021
Connecting business and agile teams through processes orchestration related to telco products aiming to optimize the end user’s experience. • Being the customer’s voice acted as liaison between sales and IT multinational teams to incorporate features while grooming backlog for developing a competitive product • Introduced prioritization techniques like WSJF, Wiegers matrix, MoSCoW, KANO analysis to order stakeholders’ requests and translated requirements into job & user stories • Redesigned workflow process using business process mapping & modeling techniques which resulted in a 12% increase performance • Led and maintained roadmap for 2 products simultaneously through the project's life cycle while monitoring ongoing commitments to ensure fulfillment • Fostered with clients a partnership based on trust and honesty and handled conflicts in a sympathetic yet formal process Key achievement: Planned and estimated 2-week sprints in a realistic yet time-efficient manner that allowed the teams to deliver 97% of the MVP according to the company roadmap.
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Athena Research Center
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Greece
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Research Services
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100 - 200 Employee
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Product Manager
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Nov 2017 - Jun 2019
Built and managed all aspects of Business Intelligence Platform for monitoring KPIs in a European agile project • Negotiated and liaised with 5 cross-functional European teams (back / front-end, Text Data Mining developers, and UX /UI designers) • Identified inefficiencies and provided effective solutions, which resulted in a 16% increase in stakeholder satisfaction • Created user need and usability satisfaction questionnaires • Translated requirements into UX scenarios and user stories • Graphic design: UX/UI, infographics, fact sheets Key achievement: Collaboration network increased by 25%
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Uni Systems
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Greece
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Information Technology & Services
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700 & Above Employee
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Librarian
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Oct 2016 - Jul 2017
Fixed term Project • Cataloguing (Koha) • Editing records: both modern and ancient books • Identification: retrieving records, RFID Key achievements: Initiated transliteration (2.500+) for ancient material written in Cyrillic alphabet; Suggested new cataloguing rules, all of which adopted by the staff of the National Library of Greece; Placed in charge of special collections Fixed term Project • Cataloguing (Koha) • Editing records: both modern and ancient books • Identification: retrieving records, RFID Key achievements: Initiated transliteration (2.500+) for ancient material written in Cyrillic alphabet; Suggested new cataloguing rules, all of which adopted by the staff of the National Library of Greece; Placed in charge of special collections
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Aegean Solutions SA
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Greece
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Software Development
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1 - 100 Employee
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Project Manager - Digital librarian
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Mar 2014 - Oct 2016
Fixed term project • Led cross-functional teams of 20+ employees • Conducted user guides • DSpace Administrator • Problem solving • Supervised digitization process, indexing and OCR tasks Fixed term project • Led cross-functional teams of 20+ employees • Conducted user guides • DSpace Administrator • Problem solving • Supervised digitization process, indexing and OCR tasks
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University of Nicosia
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Cyprus
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Education Administration Programs
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400 - 500 Employee
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Distance Learning Librarian
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Mar 2015 - Mar 2016
Fixed term project • Coordinated activities and support library operations • Assisted students research topics related to their coursework and teach students how to access information • Taught researchers how to use library resources to find information on their own • Involved in the Cypriot Open Access Policy development process Fixed term project • Coordinated activities and support library operations • Assisted students research topics related to their coursework and teach students how to access information • Taught researchers how to use library resources to find information on their own • Involved in the Cypriot Open Access Policy development process
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Linnaeus University
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Sweden
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Higher Education
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700 & Above Employee
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Assistant Tutor
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Sep 2013 - May 2014
Fixed term contract • IT support for distant students (MSc) in Greece • Person of contact between professors and students Fixed term contract • IT support for distant students (MSc) in Greece • Person of contact between professors and students
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University of West Attica
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Greece
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Higher Education
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400 - 500 Employee
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Librarian
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Dec 2011 - May 2014
Fix term project • Led cross-functional team of 5 employees • Developed Communication Schema (work flows, best practices) • Organized and delegated responsibilities • Supervised work flows • Data entry & editing records (Horizon 7.3) • Ontology terms (OWL) • Customized new library’s software (Sierra) • Designed web graphics Fix term project • Led cross-functional team of 5 employees • Developed Communication Schema (work flows, best practices) • Organized and delegated responsibilities • Supervised work flows • Data entry & editing records (Horizon 7.3) • Ontology terms (OWL) • Customized new library’s software (Sierra) • Designed web graphics
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MarkInfo S.A.
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Néa Ionía, Attiki, Greece
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Digitalization specialist
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Nov 2010 - Sep 2011
Fixed term project • Ran digitization department • Trained and mentored a team of 2 digitization specialists Key achievement: Placed in charge of the entire department after 2 weeks Fixed term project • Ran digitization department • Trained and mentored a team of 2 digitization specialists Key achievement: Placed in charge of the entire department after 2 weeks
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Panteion University of Social and Political Sciences
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Greece
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Higher Education
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100 - 200 Employee
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Librarian
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Dec 2009 - Dec 2010
ASEP - Fixed term project • Journals indexing in Digital Library “Pandimos” (DSpace; Fedora) • Subject indexing (Library of Congress Subject Headings) • Classification (Dewey Decimal System) • Reference Services; Internet Research resources • Digitize journals (book scanner Zeutschel); • Train colleagues OCR; • Train students (volunteers) to help people with disabilities • Administrative support at the 19th Hellenic Conference of Academic Libraries ASEP - Fixed term project • Journals indexing in Digital Library “Pandimos” (DSpace; Fedora) • Subject indexing (Library of Congress Subject Headings) • Classification (Dewey Decimal System) • Reference Services; Internet Research resources • Digitize journals (book scanner Zeutschel); • Train colleagues OCR; • Train students (volunteers) to help people with disabilities • Administrative support at the 19th Hellenic Conference of Academic Libraries
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A.M.S. Archiving Systems Ltd
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Athens, Attiki, Greece
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Office Manager - digitalization specialist
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Mar 2008 - Dec 2008
Fixed term project • Ran digitization department • Trained 2 librarians how to use digitization machine Key achievement: Instantly placed in charge. Fixed term project • Ran digitization department • Trained 2 librarians how to use digitization machine Key achievement: Instantly placed in charge.
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National Bank of Greece
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Greece
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Banking
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700 & Above Employee
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Archivist
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May 2007 - Nov 2007
Fixed term project • Classification; Indexing • Data entry (MS Access) • Archival materials acquisition Fixed term project • Classification; Indexing • Data entry (MS Access) • Archival materials acquisition
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National Bank of Greece
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Greece
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Banking
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700 & Above Employee
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Librarian - Archivist
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Mar 2006 - Sep 2006
Intership • Classification • Indexing • Data entry (MS Access) • Archival materials acquisition Intership • Classification • Indexing • Data entry (MS Access) • Archival materials acquisition
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Education
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Linnaeus University
MSc in Information Systems: Business Development, Business Administration, Management and Operations -
Technological Educational Institute of Athens
BS in Library Science & Information Systems