Product Manager

• Nov 2021 - Present

Product Owner - Business Process Analyst

• Jul 2019 - Oct 2021

Connecting business and agile teams through processes orchestration related to telco products aiming to optimize the end user’s experience. • Being the customer’s voice acted as liaison between sales and IT multinational teams to incorporate features while grooming backlog for developing a competitive product • Introduced prioritization techniques like WSJF, Wiegers matrix, MoSCoW, KANO analysis to order stakeholders’ requests and translated requirements into job & user stories • Redesigned workflow process using business process mapping & modeling techniques which resulted in a 12% increase performance • Led and maintained roadmap for 2 products simultaneously through the project's life cycle while monitoring ongoing commitments to ensure fulfillment • Fostered with clients a partnership based on trust and honesty and handled conflicts in a sympathetic yet formal process Key achievement: Planned and estimated 2-week sprints in a realistic yet time-efficient manner that allowed the teams to deliver 97% of the MVP according to the company roadmap.

Product Manager

• Nov 2017 - Jun 2019

Built and managed all aspects of Business Intelligence Platform for monitoring KPIs in a European agile project • Negotiated and liaised with 5 cross-functional European teams (back / front-end, Text Data Mining developers, and UX /UI designers) • Identified inefficiencies and provided effective solutions, which resulted in a 16% increase in stakeholder satisfaction • Created user need and usability satisfaction questionnaires • Translated requirements into UX scenarios and user stories • Graphic design: UX/UI, infographics, fact sheets Key achievement: Collaboration network increased by 25%

Librarian

• Oct 2016 - Jul 2017

Fixed term Project • Cataloguing (Koha) • Editing records: both modern and ancient books • Identification: retrieving records, RFID Key achievements: Initiated transliteration (2.500+) for ancient material written in Cyrillic alphabet; Suggested new cataloguing rules, all of which adopted by the staff of the National Library of Greece; Placed in charge of special collections Fixed term Project • Cataloguing (Koha) • Editing records: both modern and ancient books • Identification: retrieving records, RFID Key achievements: Initiated transliteration (2.500+) for ancient material written in Cyrillic alphabet; Suggested new cataloguing rules, all of which adopted by the staff of the National Library of Greece; Placed in charge of special collections

Project Manager - Digital librarian

• Mar 2014 - Oct 2016

Fixed term project • Led cross-functional teams of 20+ employees • Conducted user guides • DSpace Administrator • Problem solving • Supervised digitization process, indexing and OCR tasks Fixed term project • Led cross-functional teams of 20+ employees • Conducted user guides • DSpace Administrator • Problem solving • Supervised digitization process, indexing and OCR tasks

Distance Learning Librarian

• Mar 2015 - Mar 2016

Fixed term project • Coordinated activities and support library operations • Assisted students research topics related to their coursework and teach students how to access information • Taught researchers how to use library resources to find information on their own • Involved in the Cypriot Open Access Policy development process Fixed term project • Coordinated activities and support library operations • Assisted students research topics related to their coursework and teach students how to access information • Taught researchers how to use library resources to find information on their own • Involved in the Cypriot Open Access Policy development process

Assistant Tutor

• Sep 2013 - May 2014

Fixed term contract • IT support for distant students (MSc) in Greece • Person of contact between professors and students Fixed term contract • IT support for distant students (MSc) in Greece • Person of contact between professors and students

Librarian

• Dec 2011 - May 2014

Fix term project • Led cross-functional team of 5 employees • Developed Communication Schema (work flows, best practices) • Organized and delegated responsibilities • Supervised work flows • Data entry & editing records (Horizon 7.3) • Ontology terms (OWL) • Customized new library’s software (Sierra) • Designed web graphics Fix term project • Led cross-functional team of 5 employees • Developed Communication Schema (work flows, best practices) • Organized and delegated responsibilities • Supervised work flows • Data entry & editing records (Horizon 7.3) • Ontology terms (OWL) • Customized new library’s software (Sierra) • Designed web graphics

Digitalization specialist

• Nov 2010 - Sep 2011

Fixed term project • Ran digitization department • Trained and mentored a team of 2 digitization specialists Key achievement: Placed in charge of the entire department after 2 weeks Fixed term project • Ran digitization department • Trained and mentored a team of 2 digitization specialists Key achievement: Placed in charge of the entire department after 2 weeks

Librarian

• Dec 2009 - Dec 2010

ASEP - Fixed term project • Journals indexing in Digital Library “Pandimos” (DSpace; Fedora) • Subject indexing (Library of Congress Subject Headings) • Classification (Dewey Decimal System) • Reference Services; Internet Research resources • Digitize journals (book scanner Zeutschel); • Train colleagues OCR; • Train students (volunteers) to help people with disabilities • Administrative support at the 19th Hellenic Conference of Academic Libraries ASEP - Fixed term project • Journals indexing in Digital Library “Pandimos” (DSpace; Fedora) • Subject indexing (Library of Congress Subject Headings) • Classification (Dewey Decimal System) • Reference Services; Internet Research resources • Digitize journals (book scanner Zeutschel); • Train colleagues OCR; • Train students (volunteers) to help people with disabilities • Administrative support at the 19th Hellenic Conference of Academic Libraries

Office Manager - digitalization specialist

• Mar 2008 - Dec 2008

Fixed term project • Ran digitization department • Trained 2 librarians how to use digitization machine Key achievement: Instantly placed in charge. Fixed term project • Ran digitization department • Trained 2 librarians how to use digitization machine Key achievement: Instantly placed in charge.

Archivist

• May 2007 - Nov 2007

Fixed term project • Classification; Indexing • Data entry (MS Access) • Archival materials acquisition Fixed term project • Classification; Indexing • Data entry (MS Access) • Archival materials acquisition

Librarian - Archivist

• Mar 2006 - Sep 2006

Intership • Classification • Indexing • Data entry (MS Access) • Archival materials acquisition Intership • Classification • Indexing • Data entry (MS Access) • Archival materials acquisition