Angelica Shaxted
Senior SMB Relationship Manager at Intercom- Claim this Profile
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English Native or bilingual proficiency
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Bio
Colin Espinales
I have had the opportunity to work with Angelica during her time at LinkedIn through her work with our Hispanic Employee Resource Group, HOLA. Her growth within our ERG, from member, to planning events, to taking over as the local lead, has been truly inspiring. As we planned events together, she always showed up with enthusiasm and positivity, while remaining organized, sharing thoughts and ideas that contributed to growth in membership. She is a leader, finding the skills and talents others have, inviting them to participate and make an impact, then helping them foster and grow those skills. I have seen her do this all while being continuing to grow and find new opportunities in her sales career. Angelica is an asset to any company she joins, both as a top performer and a contributing member to the company culture.
Isabella Chayet
Angelica is a one-of-a kind asset to a sales team. During our time working together in Sales Development, she consistently exceeded her number, proposed creative solutions on how to do the job more effectively and efficiently, and built the foundation for our team culture with her positive outlook and humor. Her natural curiosity and genuine desire to connect makes relationship building easy for her, allowing her to crush sales goals by gaining a comprehensive understanding of her client's challenges and priorities and earning their trust in full. She is a dynamic team player and culture-add with the results to back it. Any sales manager would be lucky to have Angelica on their team.
Colin Espinales
I have had the opportunity to work with Angelica during her time at LinkedIn through her work with our Hispanic Employee Resource Group, HOLA. Her growth within our ERG, from member, to planning events, to taking over as the local lead, has been truly inspiring. As we planned events together, she always showed up with enthusiasm and positivity, while remaining organized, sharing thoughts and ideas that contributed to growth in membership. She is a leader, finding the skills and talents others have, inviting them to participate and make an impact, then helping them foster and grow those skills. I have seen her do this all while being continuing to grow and find new opportunities in her sales career. Angelica is an asset to any company she joins, both as a top performer and a contributing member to the company culture.
Isabella Chayet
Angelica is a one-of-a kind asset to a sales team. During our time working together in Sales Development, she consistently exceeded her number, proposed creative solutions on how to do the job more effectively and efficiently, and built the foundation for our team culture with her positive outlook and humor. Her natural curiosity and genuine desire to connect makes relationship building easy for her, allowing her to crush sales goals by gaining a comprehensive understanding of her client's challenges and priorities and earning their trust in full. She is a dynamic team player and culture-add with the results to back it. Any sales manager would be lucky to have Angelica on their team.
Colin Espinales
I have had the opportunity to work with Angelica during her time at LinkedIn through her work with our Hispanic Employee Resource Group, HOLA. Her growth within our ERG, from member, to planning events, to taking over as the local lead, has been truly inspiring. As we planned events together, she always showed up with enthusiasm and positivity, while remaining organized, sharing thoughts and ideas that contributed to growth in membership. She is a leader, finding the skills and talents others have, inviting them to participate and make an impact, then helping them foster and grow those skills. I have seen her do this all while being continuing to grow and find new opportunities in her sales career. Angelica is an asset to any company she joins, both as a top performer and a contributing member to the company culture.
Isabella Chayet
Angelica is a one-of-a kind asset to a sales team. During our time working together in Sales Development, she consistently exceeded her number, proposed creative solutions on how to do the job more effectively and efficiently, and built the foundation for our team culture with her positive outlook and humor. Her natural curiosity and genuine desire to connect makes relationship building easy for her, allowing her to crush sales goals by gaining a comprehensive understanding of her client's challenges and priorities and earning their trust in full. She is a dynamic team player and culture-add with the results to back it. Any sales manager would be lucky to have Angelica on their team.
Colin Espinales
I have had the opportunity to work with Angelica during her time at LinkedIn through her work with our Hispanic Employee Resource Group, HOLA. Her growth within our ERG, from member, to planning events, to taking over as the local lead, has been truly inspiring. As we planned events together, she always showed up with enthusiasm and positivity, while remaining organized, sharing thoughts and ideas that contributed to growth in membership. She is a leader, finding the skills and talents others have, inviting them to participate and make an impact, then helping them foster and grow those skills. I have seen her do this all while being continuing to grow and find new opportunities in her sales career. Angelica is an asset to any company she joins, both as a top performer and a contributing member to the company culture.
Isabella Chayet
Angelica is a one-of-a kind asset to a sales team. During our time working together in Sales Development, she consistently exceeded her number, proposed creative solutions on how to do the job more effectively and efficiently, and built the foundation for our team culture with her positive outlook and humor. Her natural curiosity and genuine desire to connect makes relationship building easy for her, allowing her to crush sales goals by gaining a comprehensive understanding of her client's challenges and priorities and earning their trust in full. She is a dynamic team player and culture-add with the results to back it. Any sales manager would be lucky to have Angelica on their team.
Credentials
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Confronting Bias: Thriving Across Our Differences
LinkedInJun, 2020- Nov, 2024 -
Asking Great Sales Questions
LinkedInAug, 2018- Nov, 2024
Experience
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Intercom
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United States
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Software Development
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700 & Above Employee
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Senior SMB Relationship Manager
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Mar 2023 - Present
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SMB Relationship Manager
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Jul 2021 - Mar 2023
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DocuSign
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United States
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Software Development
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700 & Above Employee
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Account Executive
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Oct 2020 - Jul 2021
-Managed 60+ existing web customers monthly focusing on contract lifecycle management with efficiencies, workflow, and needs of our customers -Balanced a transactional and strategical pipeline of 30+ deals per month with an average contract value of $2,640 MRR -Increased a web customer spend 7x equating to 132k+ annual recurring revenue per quarter -Worked across a wide and diverse customer base including manufacturing, retail, software, legal, etc. -Managed 60+ existing web customers monthly focusing on contract lifecycle management with efficiencies, workflow, and needs of our customers -Balanced a transactional and strategical pipeline of 30+ deals per month with an average contract value of $2,640 MRR -Increased a web customer spend 7x equating to 132k+ annual recurring revenue per quarter -Worked across a wide and diverse customer base including manufacturing, retail, software, legal, etc.
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LinkedIn
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United States
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Software Development
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700 & Above Employee
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LinkedIn HOLA Chicago Co-Lead (Hispanic of LinkedIn Alliance)
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Jan 2020 - Aug 2020
Stepping outside of my day to day role , as the Chicago Co-Lead for our Employee Resource Group HOLA (Hispanics of LinkedIn Alliance) I work closely with our local community to drive awareness, opportunity, and a sense of belonging. As LinkedIn employees, we are finding ways to drive the Economic Graph through partnerships, public speaking engagements and philanthropic outreach.
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OSB Account Executive
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Nov 2019 - Aug 2020
-Unique pilot team navigating and pioneering new opportunities for LinkedIn-Collaborated with cross functional teams ie. product marketing & business operations to launch new LinkedIn “Freemium” product for SMB clients-Expanded and influenced Small Business owners’ knowledge on LinkedIn’s talent solutions which generated $633,728 in new business with a $724k annual quota; to date on track for surpassing 110%+
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Senior Sales Development Specialist
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Jul 2019 - Nov 2019
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Sales Development Representative
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Aug 2018 - Nov 2019
LinkedIn's mission is to connect the world's professionals to make them more productive and successful, and part of achieving this mission is providing organizations access to our Talent, Sales, and Learning Solutions. As a Sales Development Representative, I work with companies to understand their business objectives and challenges to determine how they can best leverage LinkedIn's network to hire, sell and learn more efficiently through our corporate business solutions.
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Sprout Social, Inc.
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United States
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Software Development
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700 & Above Employee
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Bambu Business Development Representative
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Oct 2017 - Jul 2018
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Sales Development Representative
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May 2017 - Oct 2017
-Navigated and collaborated with Demand Gen Team on inbound leads and marketing campaigns to yield higher customer conversion rates-Obtained an average of 96% to quota over 6 months; qualified for promotion to BDR-Discovered and outlined business obstacles for Account Executives in means of accelerating lead sale cycle
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UpRight Law
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United States
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Legal Services
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1 - 100 Employee
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Sales Executive
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Aug 2016 - Apr 2017
-Educated pre-qualified consumer leads on available resources to help solve their financial problems -Assessed client’s eligibility in order to create efficiency in the onboarding bankruptcy process -Maximized the number of committed individuals by actively listening, offering a solution, and motivating clients towards change -Negotiated down payment and monthly investment with client to ensure success in their bankruptcy process -Educated pre-qualified consumer leads on available resources to help solve their financial problems -Assessed client’s eligibility in order to create efficiency in the onboarding bankruptcy process -Maximized the number of committed individuals by actively listening, offering a solution, and motivating clients towards change -Negotiated down payment and monthly investment with client to ensure success in their bankruptcy process
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American Diabetes Association
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United States
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Non-profit Organizations
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700 & Above Employee
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EXPO Intern
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Jan 2016 - Jun 2016
-Collaborated with local community exhibitor partners to reach over 10,000 community members with marketing materials -Organized over 70 exhibitor and sponsor partnership documents for NOVO, Sanofi, Eli Lilly, and other participating partners -Assisted in securing new relationships and sponsorships for the American Diabetes Association’s annual EXPO event, raising over $300,000 -Recruited and coordinated over 250 Volunteers for EXPO on day of event -Executed and developed a Volunteer Orientation -Conducted inside sales protocols while communicating opportunities about the American Diabetes Association’s annual EXPO event Show less
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Purdue University-Student Success Program (Boiler Gold Rush)
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West Lafayette
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Team Leader
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Jan 2013 - Dec 2013
The Team Leader (TL) position is a voluntary entry-level leadership role. Team Leaders work in Residence Hall and Off-Campus groups to act as mentors and role models for new students attending the BGR program. When the new students arrive the TL's help them move in, acclimate them to campus, and serve as their guide to Purdue. The Team Leader (TL) position is a voluntary entry-level leadership role. Team Leaders work in Residence Hall and Off-Campus groups to act as mentors and role models for new students attending the BGR program. When the new students arrive the TL's help them move in, acclimate them to campus, and serve as their guide to Purdue.
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Education
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2012 - 2016
Purdue University
Bachelor’s Degree, Human Services, General
Community
