Experience

dtr (Limelight Group)

• New Zealand
• Financial Services
• 1 - 100 Employee

• Sales Representative

  • May 2020 - Present

  PRINCIPAL ACCOUNTABILITIES: Sales and Customer Service: • Greet prospective customers and provide assistance using effective selling techniques • Take incoming calls and follow up on customer queries • Achieve individual and team sales targets • Optimise sales opportunities through cross selling and upselling • Ensure customer satisfaction through service that exceeds expectations • Achieve retention targets • Actively seek growth opportunities and share ideas with the team • Assist in resolving customer complaints • Participate in promotional sales events, as required Administration: • Provide administrative assistance to branch • Complete all business related paperwork in a timely and accurate way • Handle cash and stock in accordance with company policy and procedure Team Support: • Support team and business initiatives • Perform additional duties as requested by the manager, for example, arrears management, field activity, etc



Sensorprime Corporation

• Mandaluyong City, Philippines

• Sales Lead

  • May 2019 - Sep 2019

  Directly reports to Managing Director & supervise Sales Representatives Manage company's sales pipeline, reports and other sales collateral Prepare proposals and analyze sales prospects Coordinate between the client and technical team schedule Review customers’ needs, offer and discuss available options Solve customer complaint and give after-sales support when requested Attend client meeting Directly reports to Managing Director & supervise Sales Representatives Manage company's sales pipeline, reports and other sales collateral Prepare proposals and analyze sales prospects Coordinate between the client and technical team schedule Review customers’ needs, offer and discuss available options Solve customer complaint and give after-sales support when requested Attend client meeting



ArtisteSpace, Inc.

• Philippines
• Marketing and Advertising
• 1 - 100 Employee

• Creatives Coordinator

  • Nov 2016 - May 2019

  Provide administrative assistance to the Creatives Managing Director Arrange and attend project meetings or bidding Liaise with clients to identify project requirements & objectives Manage project schedule & implementation to make sure the project to be completed on time Maintain Cost Estimate Ledgers or proposal per project Prepare documents needed for the promotional permit and Ads Standard Council Clearance processing Coordinate printing requirements for the internal/ external events



Republic Cement

• Philippines
• Wholesale Building Materials
• 100 - 200 Employee

• Customer Service Officer

  • Sep 2013 - Apr 2016

  Manage customers' orders through portal, fax, call and text messages Monitor incoming and outgoing customer inquiries, concerns and cements delivery and pick up Publish Sales Order and Load Numbers using the JDEdwards system Handle complaints, provide appropriate solutions and alternatives Coordinate with the staff in the plant or depot & third-party haulers in regards with the delivery concerns or arrangement Handled Accounts Portal Orders (Sept-Dec 2013), North Luzon (Jan-July 2014), VisMin (Aug 2014 - Oct 2015), South Luzon & Key dealers of CAVLAG (Nov 2015 - April 2016)



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Account Resolution Specialist

  • Jul 2013 - Sep 2013

  Handle credit card US Accounts Inbound & Outbound Calls Answer inquiries and complaints Make sure to verified the accounts based from the information needed Ensure the timely resolution of credit disputes Use the Global Payment Utility System Directly reports to the team lead Handle credit card US Accounts Inbound & Outbound Calls Answer inquiries and complaints Make sure to verified the accounts based from the information needed Ensure the timely resolution of credit disputes Use the Global Payment Utility System Directly reports to the team lead



EAT BULAGA!

• Loyola Heights Quezon City

• Production Assistant

  • Feb 2013 - Mar 2013

  Assist in script rewrites and other tasks assigned by the production head Help prepare the set Conduct crowd assistance Undertake errands as assigned Assist in script rewrites and other tasks assigned by the production head Help prepare the set Conduct crowd assistance Undertake errands as assigned



WAVE 89.1

• Ortigas Central Business District Pasig City

• Radio Monitoring

  • Jan 2013 - Feb 2013

  Conducts different radio strategy and commercial style Events promotion Conducts different radio strategy and commercial style Events promotion



Philippine Journalistic Inc

• Manila Port

• Editorial Manila Police District

  • Nov 2012 - Dec 2012

  Attend Press Conference Create news by checking details on Manila Police District report Go to Rally places to get information Attend Press Conference Create news by checking details on Manila Police District report Go to Rally places to get information