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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Convenient Care Practice Manager
      • Dec 2022 - Present

      Multi Site Practice Manager - Convenient Care Multi Site Practice Manager - Convenient Care

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Regional Director Of Operations
      • Aug 2020 - Dec 2022

    • Senior Multi Site Manager
      • Jun 2018 - Dec 2022

    • Multi Site Manager
      • May 2017 - Dec 2022

    • Medical Practices
    • 200 - 300 Employee
    • EMR Technical Analyst
      • May 2016 - Aug 2020

      Provide technical support supporting the EPIC system. Including issue resolution and trouble shooting. Create user records, add outside providers , data entry, manage reports and ensure completion. Help train staff on issues that they may call with.

    • Clinical Supervisor CMA
      • Nov 2014 - May 2016

      Supervisor over the OB/GYN, Lab and Ultrasound departments. Managed staff of 13+ employees. Oversaw the Rush Copley site in absence of the site director. Ensured patient, associate and provider satisfaction. Managed payroll, employee hiring and terminations, and associate reviews. Ensured adequate staffing and patient flow. Worked on KRA's and department goals.

    • Team Lead
      • Oct 2010 - Oct 2014

      Team lead of the Ob, Pediatric, and dermatology departments. Created staffing schedule, ensured patient satisfaction, employee reviews and coaching, and helped staff the floor for all three departments.

    • Certified Medical Assistant
      • Aug 2007 - Oct 2010

      Staffed the floor as a CMA. Would handle incoming calls, triage , rx refills, injections and assist the providers.

    • Certified Medical Assistant
      • May 2007 - Aug 2007
    • United States
    • Banking
    • 1 - 100 Employee
    • Assistant Branch Manager
      • Dec 2002 - Feb 2006

Education

  • Olympia College
    Certified Medical Assistant, Medical/Clinical Assistant
    2006 - 2007
  • Oswego High School
    Diploma, General Studies
    1998 - 2001
  • Capella University
    Bachelor of healthcare administration and healthcare management, Health/Health Care Administration/Management
    2022 -

Community

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